Is Captain Cooks Casino Legit or Scam? – Review | Sister Casinos (2020)

Captain Cooks Casino is an exciting online casino established in 2000. You can tell by the name that it is a pirate-themed casino. Captain Cooks Casino is named after Captain James Cook who was known for his voyaging adventures. He was looked upon as a brave man and a risk-taker.

Captain Cooks Casino seeks to attract likeminded players who are equally brave and risk-takers.

Captain Cooks is part of the reputable Casino Rewards group and like all casinos in this network, it is licensed by Kahnawake Gaming Commission.

Do you think you have what it takes to discover your fortune at this casino? Go through this Captain Cooks Casino review to equip yourself.

Captain Cooks Casino Review

Is Captain Cooks Casino Legit?

Yes, of course, Captain Cooks Casino is 100% legitimate. Captain Cooks Casino is not a scam because it is managed by a reputable gambling company, Deckmedia. It is also licensed and regulated under a strict legal authority.

Captain Cooks Casino boasts of massive bonuses, excellent customer support and unique games. The variety of the games and the quality of the casino’s presentation is all you need to convince you that Captain

Cooks is legit. Some of the features that helped it establish a presence and cultivate a following in an already saturated industry include:

Diverse games

Captain Cooks offers the full casino experience. They have a wide variety of over 500 games for their payers. They have a large selection of slot games featuring three-reel slots, five-reel slots, pub-style AWP games and video slots.

There are several variants of table games, each with their own unique spin. There is also a multitude of video poker variants to titillate players. Live dealer games are also available at Captain Cook game. These games deliver realistic casino experience right inside your home, even allowing you to play at a physical table.

Apart from the classic casino games, Captain Cooks offers specialty games in the form of card games and dice games. Their selection of games include:

  • Slots
  • Video poker
  • Baccarat
  • Roulette
  • Blackjack
  • Craps
  • Progressives
  • Keno
  • Live dealer game

Captain Cooks Casino has a very strict policy when it comes to accepting new games on its platform. They ensure that all new games are thoroughly vetted and evaluated for quality and security. They also let players request for their favourite games and make sure they are added to their catalogue of games.

Reputable operator

One of the perks of belonging to the Casino Rewards group is the reputation it bestows to member casinos. Captain Cook can bank on the trust and confidence that comes from being associated with such a distinguished brand.

Gamers who have played in other Casino Rewards casinos can attest to the fact that they provide top-quality entertainment. Because of this, they do not doubt that Captain Cook is legit. Newer casinos that do not have this backing struggle to be taken seriously.

Generous bonus and loyalty package

Captain Cooks Casino offers its players an excellent introductory bonus. On your first deposit of $5, you receive 100 chances to use on Mega Moolah progressive jackpot game. New players have a shot at winning the multi-million dollar jackpot right off the bat. Apart from the 100 chances, players are eligible for an extra $475 in match bonuses over the next four deposits.

Captain Cooks Casino also gives their players a whole hour free of risk, allowing them to bet on games using the casino’s credits. They also have a generous loyalty package in the form of compensation points. The more you play with real money, the more points you accrue. During competitive weekly and monthly promotions, you can accumulate points foster and exchange them at the rate of 100 points for $1.

The accumulated points can be redeemed at Captain Cook or any other Casino Rewards member casino.

Captain Cooks Sister Casinos

There are also other legitimate casinos like Captain Cooks. These genuine casinos are known as Captain Cooks Casino sister sites. They are called Captain Cooks sister casinos because they share similar games, bonuses, promotions as well as ownership.

Here are the list of the Captain Cooks sister casino:

Customer support

When it comes to customer service, Captain Cook aims to please. Their live chat feature offers 24/7 support to all their players. This service connects players to courteous, multilingual representatives who do their best to handle the customer’s concerns.

Captain Cooks Casino also has toll-free telephone lines available to different countries so their players can call in for prompt resolution. Finally, they have a dedicated email address which receives player issues and gives feedback.

Banking options

Every online casino needs to have several options for depositing and withdrawing funds. Captain Cooks Casino makes that possible by providing varied options for their players. They also give their players the option of requesting a cheque when they withdraw funds.

The weekly withdrawal limit for players who win more than five times their total bonus is $4000. Captain Cooks Casino accepts Canadian Dollar, US Dollars, Euros and British Pounds.

Deposit options

  • Skrill
  • Neteller
  • PaySafeCard
  • Ukash
  • EcoPayz
  • Quick Cash
  • Sofort Uberweisung
  • MasterCard
  • American Express
  • Visa

Withdrawal options

  • Cheque
  • Neteller
  • Bank wire
  • EcoPayz
  • Skrill

Impressive software

Captain Cook utilises Microgaming Software. The games take you on a voyage of a lifetime, living up to the casino’s nautical theme. Microgaming provides scintillating games with consistent design. Their interesting themes and graphics ensure a unique gaming experience.

The games can be played only by downloading the software. The download option requires players to download the software into their PC and install it before playing it.


Captain Cook ensure their players are getting a fair game. They take steps to ensure that all their casino games are tested by eCOGRA for fairness every month. The full reports are made public for everyone to read at the bottom of the site.

Apart from the fairness report, the previous month’s payout percentages for each of the games is also displayed. This level of openness is uncommon in the business. It demonstrates that they are fair and their operations transparent.


Safety while transacting on the internet should be taken seriously. A lot could go wrong, exposing your details to cybercriminals and hackers. You want an online casino that puts your privacy and security as a top priority.

Captain Cooks Casino makes use of 128-bit SSL encryption to ensure your details are fully secured. At Captain Cook, you can enjoy your games knowing you are protected by airtight security.

Shortcomings of Captain Cooks Casino

Captain Cooks Casino has several injurious practices and policies that make players question their authenticity and reliability. They need to improve in the following areas:

Restricted countries

Captain Cooks Casino prohibits players residing in different countries all around the world. The implication is that they have a smaller pool of resources to work with since only residents who live in approved jurisdictions can play for real money. Also, they are alienating numerous potential players. These countries are:

  • Aruba
  • Costa Rica
  • United States
  • Hong Kong
  • Hungary
  • Russia
  • Poland
  • Brazil
  • Israel
  • South Africa
  • Sudan
  • Belgium
  • Afghanistan

Bad review by players

A quick internet search will reveal countless aggrieved players who claim to have been robbed of their winnings by Captain Cooks Casino. Some say their accounts got shut down after they won a significant sum.

There are reports of the casino seizing 5-figure winnings of players without letting them know. Captain Cook justified their behaviour by viewing the wins as bonus terms. Others complain of bad poor customer support. Because of this, Captain Cooks has been blacklisted on several gambling sites.

No mobile casino

This is common for Casino Rewards-owned casinos. Majority of their sites are yet to add mobile-responsive sites or mobile apps to their line-up. Mobile players are left out and they do not enjoy the same gaming experience that desktop players get. This discourages players who love to play on the go from signing up or returning to the casino.

Scanty bonuses

Captain Cooks Casino has meagre bonuses and promotions. Apart from their welcome bonus, they do not have any other prominent promotion. They also do not hold tournaments or offer deals. Their promotions page is scanty and their VIP programme is uninspiring. There are not enough details about their VIP programmes to make players want to participate.

No instant play

Standard casinos offer both instant play and download as options to their players. Modern casinos are tilting towards getting rid of downloading the software altogether. Captain Cooks Casino is yet to catch up with the other online casinos in this regard.

There is no provision for playing from the browser using the PC. Instead, the player has to download and install the software before they can enjoy the game. This is bad news for players who are wary of clogging their PCs with heavy gambling software or who have no memory space on their PC.

ALSO SEE: Is Nostalgia Casino Legit or Scam?

Transaction issues

Deposits are processed instantly so players can start immediately. However, players have to wait for 48 hours for their withdrawals to be processed. In the end, withdrawals take days or even weeks to get to the player depending on their preferred banking solution. This is frustrating.

If you are looking to enjoy online entertainment and maybe discover some buried treasure in a casino setting, Captain Cooks Casino is the way to go. They have an interesting theme, a wide selection of games, and an amazing gaming experience.

Despite their shortcomings, Captain Cooks Casino is legit. Check if they are available in your jurisdiction before you sign up.

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