Manhattan Slots is one of the lesser-known casinos owned by Club World Casino group. It is much smaller than its sister casinos and accrues lesser revenues. Nonetheless, it is a full-bodied casino in its own right licensed by Kahnawake Gaming Commission of Canada.
Established in 2010, Manhattan Slots is one of the best-designed sites in the Club World Casino group. The casino has a classic New York theme reminiscent of the popular television series Sex and the City.
Signing up with Manhattan Slots will only take you a few minutes. Before you do so, take some time to go through this Manhattan Slots review to know whether to proceed or abort the mission.
Is Manhattan Slots Legit?
Rookie punters, especially those who were not privy to the world of online gambling for the past 10 years cannot say for a fact if Manhattan Slots Casino is legit or not. This Manhattan Slots review answers these questions with facts giving you an unbiased perception of the operations of the casino.
In 2016, Club World Casino group ousted their former management and went into business with AffPower Group which is one of the rogue organisations in the online gambling industry. This affiliation led to gross mismanagement and several unethical decisions which tainted the image of Manhattan Slots and its sister casinos.
Manhattan Slots offers classic and modern games with superior quality. You have access to about 190 games. If you have played in big online casinos, this number would not be impressive. But what Manhattan Slots lack in game diversity, they make up for in quality. To ensure you have ample games to choose from, the casino’s software developer Real Time Gaming introduces new games from time to time so you will meet new exciting games regularly.
As evident in the name, the major type of game featured in this casino is slots. Manhattan Slots offers Players a moderate spread of slot titles with multiple versions of slot machines ranging from traditional slots to modern 5-reel video slots. The slot machines have varying levels of adventures all fine-tuned to suit the tastes of all slot lovers. Manhattan Slots also offers table games and video poker games.
- Video poker
- Scratch card
Promotions and bonuses
Manhattan Slots offers new members two different types of bonuses. Both bonuses are targeted at different players; slot players and non-slot players.
For slot players, Manhattan Slots offers a 100% match up of up to $747. This bonus can only be used to play slots and keno. The upside is its very low 20x wagering requirement.
The second bonus is for table games enthusiasts. It is a 100% match up to $150. Table games excluded from this bonus include roulette, Sic Bo, craps and baccarat. The playthrough requirement is 30x.
Considering how generous the slots bonus is; the number of games excluded from the non-slot bonus; and the slightly higher playthrough requirement; one can say the bonus favours slot players more.
Both bonuses are available on your first two deposits. This means you can take both bonuses twice or better still, sample both of them. These bonuses cannot be cashed out or withdrawn. Only the winnings from the bonuses can be withdrawn.
Manhattan Slots provides three distinct means of contacting them. They include emails, telephone numbers, and the live chat feature.
Their email addresses are solely for customer complaints. Multilingual representatives are in charge of emails and they answer your questions or proffer a solution to your complaints. Players can also talk to the customer representatives in real-time by calling the telephone numbers.
The live chat feature is for those queries that require an immediate response. It connects you with a customer support agent who attends to you in seconds.
Any casino you play at must hold a license from a reputable body. The license signifies that the casino complies with standard gambling rules and practises fair gaming. Manhattan Slots is licensed under the jurisdiction of the Kahnawake Mohawk territory in Canada and Curacao e-gaming.
Game fairness is quite important as players need to be sure their casinos adhere to fair gaming principles. To ensure fairness, the software provided by Real Time Gaming is rigorously tested on an ongoing basis by Gaming Labs Certified. This proves that Manhattan Slots games are fair and their winnings random.
Manhattan Slots offers its players a no deposit option for those who would rather play a little before depositing. This allows players to sample the games without making any deposit. During the free play option, the games are played in a timed session allowing you to try out the casino and see if it is to your liking before committing to cash betting. Amateur players can take advantage of the free play to practice and get the hang of a game in preparation for playing with real money.
Since you are not playing with real money, whether you win or lose during free play is irrelevant. Your wins do not count, neither do your losses. Seeing as most casinos only allow real-money gaming, this practice is commendable.
Manhattan Slots has strict and secure security. They are conscientious about protecting their players and themselves too. They make use of the 128-bit SSL encryption technology certified by VeriSign to protect players from interceptions or man-in-the-middle attacks.
It ensures Internet connection is secure and all data sent between both parties are encrypted and as such secure. This prevents criminals from accessing any information transferred.
Diverse banking options
US-centric casinos usually have limited banking options for US residents. Manhattan Slots is one of the few casinos that provide diverse banking solutions including credit and debit cards, virtual cards, prepaid vouchers and e-wallets.
All their approved payment options are known to the public and are considered reliable and secure for international transactions. These payment solutions are specific to countries and may not be available in all jurisdiction. Therefore, check out which one is available in your country of residence for both deposits and withdrawal purposes.
Manhattan Slots accepts only US Dollars and has a minimum deposit amount of $30 while the minimum withdrawal limit is $50. The maximum withdrawal amount is $5000.
Withdrawal can take anywhere from a few hours to 5 business days depending on your preferred payment platform.
- American Express
- Bank Wire Transfer
- Direct Bank Transfer
Real Time Gaming provides the software for Manhattan Slots and most of the casinos in the CWC group. It has been in the business for over two decades and provides a remarkable gaming experience for players worldwide. It is known for its generous promotions, interesting plots, and easy gameplay.
The games at Manhattan Slots have superb graphics, realistic effects, and user-friendly interface. The software allows you to download the games onto your PC or for you to play the games using your web browser. However, instant players get limited features and lower gameplay than players who download the game onto their PCs.
Real Time Gaming provides Manhattan’s slots mobile casino. They developed games that are compatible across mobile devices including Android smartphones, iPads and iPhones. Both desktop and mobile users experience fast, sleek and full gameplay.
Shortcomings of Manhattan Slots
There are so many unfavourable features about Manhattan Slots that have earned them a spot in the bad books of players and several gambling forums. They include:
Predatory terms and conditions
The terms and conditions section of the Manhattan Slots Casino is filled with unfair policies and rules. For instance, they limit non-progressive winnings to $4000 every week. Because most players do not take out the time to carefully peruse the T&Cs of their prospective online casinos, they end up getting the short end of the stick in the case of a misunderstanding. We advise you to go through their terms and conditions or better still, stay away from the casino.
Bad customer service
Manhattan Slots has overall poor customer service. It takes their customer support reps an average of 3 days to respond to customer complaints. Not only is their response time abysmal, but the quality of the help they render also leaves a lot to be desired.
Manhattan Slots, just like almost every casino under the CWC umbrella is powered by RTG. Their faithfulness to RTG, though commendable, is not a smart business move. CWC casinos look like clones of each other game-wise. When compared to the variety in other casinos, their games are underwhelming.
Poor online reputation
Manhattan Slots is blacklisted on several casino review sites for refusing to pay customer winnings and shaving affiliate commissions. There are numerous complaints about them confiscating player winnings and making up excuses to cancel substantial sums. These payout issues coupled with the fact that they are in cahoots with the fraudulent AffPower group stripped Manhattan Slots of all its credibility.
We cannot in all good conscience say Manhattan Slots Casino is legit. They have some good points but these are overshadowed by their weaknesses. Rather than ask you to be careful when you play at this casino, we recommend finding a different casino. Spare yourself the risk.