Virtual City Casino is an online casino established in 2002. It is a popular gambling site with a fun, fair and safe gaming environment. It is licensed by the Kahnawake Gaming Commission and accepts only players who are 18 and above.
Virtual City Casino lives up to its name by having a futuristic theme. The casino appeals to the nerdy part of their players using robotic, animatronic graphics throughout the site.
Presently, Virtual City Casino does not accept new players due to technical issues with their operator. Till it is sorted out, it is best you do not have any dealings with them.
Is Virtual City Casino Legit?
Virtual City Casino offers exciting games and thrilling gambling experience. The type players visit a brick and mortar casino for. It is one of the reasons Virtual City is hailed as legit. Others include:
Like other Casino Rewards affiliates, Virtual City Casino makes use of the latest 128-bit encryption technology to process deposits and payouts. Deposits are processed instantly while withdrawals depend on the player’s preferred banking method.
The fastest withdrawals are through Skrill, Neteller and Ecopayz. They remit funds in two or three working days. The slowest withdrawal is through cheques and regular mail which may take up to 21 days.
The hallmark of a legit online gambling portal is the availability of diversified banking solutions. Trusted online casinos offer a wide range of transaction options to make it easy for all players from different countries to make a deposit or withdraw.
- Direct bank transfer
- Paysafe card
- Visa Electron
Catalogue of games
Virtual City Casino has an impressive catalogue of over 500 games including slots, video poker, table games, instant win and card games. New games are added to their collection regularly to encourage players to keep coming back over and over.
The casino has 16 progressive jackpot games. If you are looking for a big win, try the Mega Moolah progressive jackpot. Players can win as much as $3 million playing the games. Other lucrative progressive jackpot games include Poker Ride, Fruit Fiesta, Cash Splash, and Jackpot Deuces.
Their game selection includes:
- Card games
- Dice games
- Progressive slots
- Video poker
Licensing and regulation
Playing at an unlicensed casino is a sure-fire way to get defrauded. You need to be sure your prospective casino is licensed, not just by any commission, but by stringent bodies and agencies. A licensed casino is obligated to operate under fair policies.
Virtual City Casino has valid licenses from authorized bodies. It is licensed by the Kahnawake Gaming Commission. It is also licensed by the United Kingdom Gambling Commission and Malta Gaming Authority. This means that the casino enforces accountable gambling because it is answerable to higher authorities.
Virtual City Casino provides round the clock customer support. Players can send an email to their email address dedicated to complaints and enquiries. They can also call the toll-free telephone numbers to speak to a customer support agent.
The toll-free lines are for residents of Denmark, Canada, Germany, UK and other select countries. If the toll-free numbers do not cover your country, you can email them your phone number and they will call you back.
The most efficient way of getting across to them is via the live chat feature. The agents are readily available to talk to you and provide immediate solutions through the live chat feature.
As a new player at Virtual City Casino, you are entitled to a welcome bonus which consists of $50 free, no deposit bonus. Your welcome bonus is spread over your first five deposits.
- On your first deposit, you receive 100% up to $50.
- On your second deposit, you receive 100% up to $100.
- On your third deposit, you receive 25% up to $80.
- On your fourth deposit, you receive 50% up to $150.
- On your fifth deposit and final bonus, you receive 50% up to $150.
To activate the bonus, a minimum amount of $10 must be deposited. The bonus is then credited into your casino account. The wagering requirements of these bonuses is 60x and placing single bets of 25% of more is not allowed.
Casino Rewards group has a loyalty programme for all their casinos. Because Virtual City Casino is associated with Casino Rewards, players are automatically enrolled in the programme where they earn by collecting compensation points.
In the programme, players receive points for every real money bet they place. When these points accumulate to a certain level, they are converted to real money or used in any of the other no-deposit bonus casinos in the Casino Rewards group. Once these points get to 1000, they can be exchanged at a rate of 100 loyalty points for 1 casino credit.
Apart from the point reward system, Virtual City Casino has a ‘Refer a Friend’ scheme powered by Casino Rewards. It offers bonuses to players who refer their friends when those friends make deposits and also when the friends of their friends make deposits.
Players also get to participate in lucrative promotions and tournaments held by the Casino Rewards group where they win attractive prizes and jackpots.
Microgaming software is the software provider for Virtual City Casino. Microgaming develops exciting and high-paying games. One of them is the record-breaking Mega Moolah progressive jackpot game.
A player from Finland won a whopping sum of 5.5 million just by betting 50 cents in 2008. Microgaming also holds the Guinness records for the biggest jackpot ever won in an online casino. This lets you know that they mean business.
They give Virtual City Casino players the option of either downloading the gaming software or loading the games directly from the browser. Downloading and installing the software is a piece of cake. Playing directly from the web browser is also seamless.
Great user interface
Most online casinos ignore functionality and focus on aesthetics. As important as aesthetics is, the usability of a casino determines if players will come back or leave never to return. Virtual City Casino considers both the visual appeal and the user-friendliness of the casino and how they affect the player.
The website is easy to navigate. All the important tabs are easily arranged. The game interface is simple and efficient. All the important buttons needed to control the games are visible and function properly.
Shortcomings of Virtual City Casino
Despite the ultramodern sci-fi theme, Virtual City Casino is stuck in the dark ages in some vital parts of their operations. There are a handful of areas it is underperforming and this brings down its reputation to players.
Virtual Casino has no website of its own. Casino Rewards took down the Casino website due to some technical issues. They exist only as a page on the Casino Rewards website. The games can be accessed by going to the Casino Rewards website and finding the Virtual City Casino page. After that, the player has to download the software.
Because of this new development, Virtual City Casino cannot accept new members. Also, the instant play feature and mobile casino are no longer available. Players can only download the games into their PC.
Like most online casinos, Virtual City’s withdrawal methods do not match the deposit methods. They have a limited selection of withdrawal methods. Most deposit options are not available for withdrawal making payouts a nightmare.
Also, withdrawals are held for 48 hours during which time players can have them reversed. This is a ploy by the casino to tempt players to give up their winnings. The winnings are processed and paid after the 48 hour waiting period.
After the waiting period, there is a torturous and unnecessary verification process especially from first-time winners. This delays the cashout process and discourages players. If you win a large amount of money five or more times greater than your deposit amounts, the casino pays you in weekly instalments of $4000.
Virtual City Casino is not compatible with several devices including MAC and Linux computers. They have successfully cut out a large chunk of their prospective players. In this day and age, they should be compatible across all player devices.
Thousands of players access and play online gambling sites using their mobile devices. Having a mobile casino these days is not optional or a luxury. It is a necessity. Virtual City did not get the memo. They are not accessible on Android, Windows and iOS mobile devices.
Virtual City Casino is restricted in the US and much of continental Europe. When players from these areas try to access Virtual City Casino, they are redirected to Casino Rewards affiliated casinos in their jurisdiction. This policy greatly limits its player pool. Some of the restricted countries include:
- South Africa
- Hong Kong
- North Korea
Virtual City Casino is a legitimate gambling operator. However, it is dated and has been decommissioned. You should seek out another establishment for your online gambling.