Is William Hill Legit

Is William Hill Legit or a Scam? (Review 2020)

If you are on the lookout for an online sportsbook or casino that has stood the test of time, it doesn’t get better than William Hill. They have been in operation for over 80 years. How many online betting sites can say that for themselves?

Yes, of course, William Hill is legit. It is one of the most reputable gambling companies in the world. Not only that William Hill is not a Scam but has established its self as one of the top 3 best gambling companies in the industry.

Want to know more? continue reading…

William Hill was established in 1934 way before the advent of the internet and online gambling sites. Back when they started, they were taking bets only via mail and phone. 30 years later, they opened up brick and mortar stores and in 1998, they brought their business online.

In the past 80 years, William Hill has successfully rolled out their gambling products which are poker rooms, casinos and sportsbook. Because of their longevity and reputation, we say for a fact that William Hill is legit.

However, being legit, though important, is not all there is to certify a betting establishment fit for players.

This William Hill review critically examines their sportsbook and casino to decide if it is worth playing at or if your money is better spent in another place.

William Hill Casino

Most online betting platforms that offer multiple gambling products often have a well-developed sportsbook department at the expense of the casino. William Hill is an exception to this common occurrence. They have a well-organised casino with three different sections; the Vegas casino, the Macau casino and the live casino. The casino is also mobile-responsive. They have a native app for both android and apple users.

Diverse games

There are different tabs to help you pick the exact game you want. William Hill has a great section of casino games powered by over 30 software developers. There are about 400 slot machines which include licensed and regular titles. There are over 80 table games including keno, roulettes and baccarat.

If you love bingo, William Hill has 7 different rooms for bingo with hundreds of games. When it comes to unique games such as scratch cards, more than 350 games are waiting to be sampled. When you click on the games, you get a popup that describes the game in details.

Some of their games are based on pop culture and popular Hollywood blockbusters such as Wheel of Fortune, Jurassic Park and Game of Thrones. There are about 63 jackpot games where you get the chance to win millions.

Their collection of games includes:

  • Blackjack
  • Baccarat
  • Craps
  • Bingo
  • Video poker
  • Roulette
  • Progressive jackpots

Live casino

William Hill’s live casino is solely powered by Evolution Gaming. It offers punters an incredible and realistic gaming experience, recreating the feeling of playing in a brick and mortar Vegas-style casino.

There are 13 live roulette games, 8 live blackjack games, 6 live baccarat games and 5 live poker tables. William Hill Casino has one of the highest betting limits in the industry. It provides the premium gambling experience which is great for the high roller as well as the casual player.

Welcome bonus

William Hill Casino has a standard welcome bonus for their new players. They have a deposit bonus of 100% up to $300. This has a 30x wagering requirement. You have 7 days to use it and also fulfil the playthrough requirement or you will lose both the bonus and the winnings.

The games contribute to different percentages towards the wagering requirement. Slots and scratch cards contribute 100% towards your wagering requirement while poker and table games contribute 0% to 25%.

For the live casino, the welcome bonus is 100% up to $100. It has a 50x playthrough rate which is steep. On the plus side, the top games which are live roulette and live blackjack count 100% towards the wagering requirement.

Software providers

William Hill collaborated with over 30 reputable software companies to develop games for their casinos. Their list includes pacesetters like Microgaming and smaller developers like Inspired. This ensures that the players have an endless selection of games at their disposal and that they enjoy a unique gaming experience. Some of the software providers they work with include:

  • Microgaming
  • NextGen
  • Evolution Gaming
  • Bally
  • IGT
  • Genesis Gaming
  • Rabcat
  • Inspired

The games are available via download or instant play.

Customer support

William Hill provides its players with diverse means of getting through to them. Their customer support is exceptional and is available 24 hours a day and 7 days a week. Their customer support representatives are multilingual, courteous and quick to respond. Their contact information is public so they can be contacted with ease if need be. Their different portals for contact include:

  • Email: William Hill has different email addresses for their gambling products. For enquiries regarding general support, there is support@williamhill.co.uk. For casino customers there is casino@willhill.com. For poker players, there is poker@willhill.com.
  • Telephone: William Hill has toll-free telephone lines for customers to contact them. Most European countries have their own specific telephone line. To check for your country of residence, check the help centre.
  • Live chat: This is by far the most efficient way of resolving your issues and getting answers to your questions. Customer support agents are standby to attend to you instantly 24/7. The live chat option is featured on the bottom of the screen and has a quick response time.
  • Contact form: Like most websites, William Hill has an online contact form which you can fill with your name and complaint or enquiry. Upon receipt, they will get back to you.

Transaction options

William Hill gives their bettors a wide range of banking options to choose from. The options differ depending on where you are playing from. Each banking solution available has their specific minimum and maximum limits and can be used for both deposits and withdrawals.

Deposit options

  • eWire
  • Euteller
  • POLi
  • Giropay
  • Sofort
  • Web Money
  • ClickandBuy
  • Cheque
  • UKash
  • Click2Pay
  • Bank Wire
  • PayPal
  • Skrill
  • Neteller
  • Paysafe card
  • InstaDebit
  • Visa
  • MasterCard
  • Maestro

Withdrawal options

For your first withdrawal, you may wait for a long time for your transaction to clear. You are required to fulfil a verification process which includes sending them your scanned documents such as your passport, ID card and other means of identification. Subsequently, withdrawals have a 48-hour pending time before it is processed. In some cases, you might need to wait 4 business days to get your money.

  • Skrill
  • Neteller
  • eWire
  • Euteller
  • POLi
  • Giropay
  • Sofort
  • Web money
  • ClickandBuy
  • InstaDebit
  • Visa
  • Cheque
  • Click2Pay
  • Bank wire
  • PayPal
  • MasterCard
  • Maestro

Licenses

William Hill bookmaker and casino are licensed by the United Gambling Commission (UKGC) and the Gibraltar Regulatory Authority. Both are trusted regulators in the online gambling industry. These regulatory bodies ensure the casino resolves their issues amicably and that they only allow players over 18 years old.

William Hill’s games are tested by third parties to ensure fairness. The casino has been independently audited by Technical Systems Testing (TST). The results of the audit showed that the technology behind the software is genuinely random. The casino also provides full information and documentation showing average game payouts to anyone who requests for them.

Another sign that William Hill is trustworthy is the fact that it is a PayPal casino. Before PayPal partners with businesses, especially online casinos, it ensures that it is 100% secure and legit.

William Hill Sportsbook

Not only is William Hill the most trusted brand in the UK when it comes to sports betting, it is also one of the best online betting establishments in the industry. William Hill has brick and mortar stores which allows you have a multichannel experience.

There are over 350 sports and activities to place your bets on. They cover a wide variety of sports, especially focusing on UK sports. William Hill offers live streaming for video, radio and podcasts. This allows players to watch the action in real time as they place their bets.

Diverse sports

William Hill has 27 different sports for punters to place wagers on. You can bet on popular and obscure sports as well as politics, lotteries and even TV within the site. Of all games covered by the sportsbook, the most important among punters is football.

William Hill covers American, Australian, Gaelic and regular football or soccer. On the average, they cover 60,000 football matches a year. Other offerings include MMA, UFC, darts, bandy, snooker, and even archery. Apart from the aforementioned traditional sports, William Hill also allows you to wager on e-sports. This is perfect for punters who prefer markets like DOTA 2, Overwatch, Global Offensive, and more.

  • Cycling
  • Crickets
  • Lottery
  • TV specials
  • Politics
  • Motor racing
  • Motorbikes
  • Rugby union
  • Tennis
  • Badminton
  • Boxing
  • Horse racing
  • GAA hurling
  • Pool

Site usability

Nothing is as frustrating as a great sportsbook with a poorly organised interface and subpar usability. Punters want to be able to get down to business without being hindered by redundant pages. William Hill has its menu separated into small sections for quicker access and better navigability. The sportsbook offers the tabs you need to make your deposits and place your wagers upfront.

The site is available in over 20 languages including Italian, German, English, Polish, Japanese and French. The homepage offers you the links to all the sports at first glance. This allows you to move around without scrolling through a lot of markets.

To enhance seamless navigation, there is a search bar that you can use to find any game or sports of your choice. Beneath the search bar is a tip advisor on your bet slip which gives you insights from expert punters. The main page grants you access to all the bets currently wagered.

Bonuses

William Hill Sportsbook has a very generous welcome bonus for new punters. They have a bet $10 get $30 offer. If you deposit $10 you get two $15 bets. The minimum odds for this bonus are 1.5 which is low. This offer is only valid if you signup using the promo code P30. It is not available to new accounts that deposit funds using e-wallets such as PayPal, Neteller, Skrill, etc.  

If you are a football fan like majority of their punters are, William Hill has a juicy offer for you. When you stake at least $20 on football accumulators every week with at least four selections, you get a free $5 bets every Friday. Football leagues eligible for this bonus include but are not limited to La Liga, Bundesliga, Premier League and Serie A.

Free bet stakes are not returned as part of the settlement of successful free bets. All free bets must be wagered within 30 days.

Security

Worried about your safety while playing at the sportsbook? Thawte Consulting provides William Hill with a variety of SSL encryption services to ensure its security is top-notch. William Hill also reviews its security protocols frequently to ensure their players have a secure gambling environment.

Odds

Advanced odds are available every day on a wide number of markets and sports on William Hill. They also have the best odds guarantee on Equestrian and greyhound in order to draw players that rely on racebets for these markets.

William Hill’s overall betting margin is 4.5%. Every seasoned bettor knows that the lower the overall betting average is, the greater the payout the punter could potentially get. With William Hill having a 4.5% overall betting margin, it puts it right up there with the best. There is also an accumulator option for football betting that you can use throughout the season.

Mobile use

If you love placing wagers on the go, you need a sportsbook that makes this possible. Just like the casino, William Hill Sportsbook is available for mobile users in the form of an app. The app is compatible with iOS and Android operating systems and so work seamlessly on smartphones and tablets. The app is so impressive that it is on the top 5 list for best mobile betting apps for Android.

Live betting

William Hill enables live betting. Their live betting technology keeps sports fans updated and allows punters to play using their computer or their mobile device. The live betting lets you see which odds are increasing or decreasing. It also allows you to add events to the “My Favourite” tab.

With the live betting feature, you can see what the most popular bets are. This gives you an idea what other punters are doing in the community. William Hill has the bet calculator and results tabs right below the “My Favourite” tab.

Limits

The minimum bet is $0.03 and the maximum bet depends on the event you are playing. The maximum winnings differ but can be found in the help centre. Some equestrian sporting categories have maximum winnings to the tune of $1,000,000 while some football markets have maximum winnings of $2,000,000.

Most reputable bookmakers promote responsible gambling and William Hill is not left out. William Hill is in partnership with BeGambleAre, GamStop and GamCare to help their millions of players. They have plenty of tools to help their bettors to cut down compulsive gambling and take a break if need be.

To help curb gambling addiction, William Hill allows punters to set their own deposit limit on a daily, weekly or monthly basis. If you find that you spend too much time gambling, you can set session time reminders to limit the number of hours you spend playing. If these gambling controls don’t work, you can close your account completely.

Payment options

The transaction process is straightforward and unrestricted. William Hill Sportsbook accepts most banking solutions including e-wallets, credit and debit cards. All you have to do is choose the one you are comfortable with and is available in your jurisdiction. To find out the available options for you, read the terms and condition.

The minimum deposit is $5 for debit and credit cards. For e-wallets and online banking platforms, the minimum deposit is $10. Withdrawals take 3 to 5 business days to be processed. William Hill Sportsbook processes withdrawals through the same service you used for making a deposit.

All deposits are free of charge and reflect within minutes. However, withdrawals have a fee attached to them depending on your payment solution.

Deposit options

  • PayPal
  • Apple pay
  • Visa
  • MasterCard
  • Paysafe card
  • Web money
  • Bank transfer

Withdrawal options

  • PayPal
  • Apple pay
  • Visa
  • MasterCard
  • Paysafe card
  • Web money
  • Bank transfer

Customer service

William Hill Sportsbook has impressive customer service. They are available all day and be contacted via diverse means. They can be reached through:

  • Email: Sportsbook customers can send their enquiries to sports@willhill.com.
  • Telephone: You can make enquiries at +44-870-600-04479 or place bets via telephone at 0800 223 211
  • Social media support: You can reach out to them via Twitter or Facebook
  • Live chat feature: This is available 24/7. The customer service reps are available to resolve any issue you may have.

William Hill customer service also includes a help section full of frequently asked questions.

Shortcomings of William Hill

William Hill is a remarkable gambling outfit but it is far from perfect. The major criticisms we have are:

  • They do not accept US players.
  • They have very negative reviews by players on gambling forums and blogs all saying they were ripped off. This is not good for their online reputation.

We hope those concerns are addressed as they scare away potential players.

Conclusion:

William Hill lives up to the reputation it has garnered for over 8 decades. Today, it remains the most trusted gambling multichannel establishment in the UK. Their longevity plays a huge part in ensuring they strive in such a competitive industry. With millions of customers from over 175 countries, William Hill is highly recommended.

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