Pinball Slots is an online casino with a name that combines two thrillers – pinball and slots. So, it can only be promising to be a gaming destination that is doubly thrilling.
The question is whether this is just some sweet theming or whether Pinball Slots is really a gaming destination that serves super thrilling casino entertainment. That is, does Pinball Slots have a wide range of high quality and entertaining online casino games?
Since a top-notch casino experience is not all about the games, other important questions to ask about Pinball Slots include: whether it has a wide range of attractive casino bonuses, whether it provides fine banking systems for easy and fast depositing and withdrawing, whether it has an effective support service for handling players’ concerns.
One of the first questions to ask is whether Pinball Slots is legit and safe.
This Pinball Slots review will examine Pinball Slots in order to provide the information that will help you answer these questions and more.
The Pinball Slots review is structured as follows:
- About Pinball Slots – Introduction, Is Pinball Slots legit, Is Pinball Slots safe, Restricted Countries
- Game Offering – Software Providers, Gaming Flexibility, Games Selection
- Promotions – Bonuses, Bonus Conditions
- Banking – Deposit, Withdrawals
- Customer Support Service – Contact Help, Self-Help
About Pinball Slots
Introduction
Pinball Slots! The pinball, which is played by manipulating one or more metallic balls on a play-field inside a glass-covered cabinet, is a type of arcade game that thrilled players in the not-too-distant past. The Slots are games that have thrill casino players from their time as coin-operated mechanical till their recent incarnations as dashing virtual machines. That said; Pinball Slots has a name that combines 2 thrillers – pinball and slots.
The casino’s logo, which is the brand name (Pinball Slots), also perfectly showcases these two thrillers. This is because the letters of “slots” forms a reel which features 2 flippers. Know that reels characterize slots, while flippers characterize pinballs. Combining these 2 thrillers, Pinball Slots comes promising thrills upon thrills.
Pinball Slots is an online casino from Jumpman Gaming Limited. It is one of the many sites of the Group established in 2019, so it relatively young. Coming from the Jumpman Group, Pinball Slots boasts of a lot of sister sites, which are listed below.
Pinball Slots comes with a simple and user-friendly design. Even if you’re new to an online casino, you’ll easily find your way to whatever information you want.
Is Pinball Slots legit?
Yes, Pinball Slots is legit. We reached this position after considering the casino’s operator profile, licensing information, and operating record.
- Operator Profile – Pinball Slots is a white label online casino operated by Jumpman Gaming Ltd. Thankfully, this operator is 100% legal and very reliable. The legality comes from the fact it is a registered company with registered (and traceable) business address. The reliability comes from the fact that it operates many other online casinos which players and industry watchers alike regard as legit. With Pinball Slots from an operator of this profile (100% legal and very reliable), it comes out as a legit house.
- Licensing Information – Pinball Slots is well regulated. It is licensed and regulated by the UK Gambling Commission (UKGC) and the Alderney Gambling Control Commission (AGCC). These are some of the best regulators in the industry (especially the UKGC). Its standards are some of the highest; such that any casino that passes its rigorous approval process is sure to be legit. The commission also strictly oversees the activities of its casinos to ensure that they are always in line. Thus, you can be sure that tough eyes are always on Pinball Slots to ensure that it operates to high standards (especially with regards to providing fair gaming and paying winners). With Pinball Slots being this well-regulated, it comes out as a legit house.
- Operating Record – Pinball Slots has been around for just about a year. If this will make you want to stay away, we understand; everyone wants an online casino that has passed the test of time. However, in the short existence of Pinball Slots, there’s evidence that it creates winners and pays. The homepage prominently displays a list of “biggest winners”. Winners of the casino can also be found in independent online platforms. Thus, there’s no doubt that winners consistently emerge. We searched but didn’t find winners of Pinball Slots complaining of non-payment. It can only mean satisfaction with payment. With Pinball Slots creating and paying winners, it comes out as a legit house.
Is Pinball Slots safe?
Yes, Pinball Slots is safe. You’ll submit sensitive information when using this online casino; this include personal information, payment information, and more. You can be sure that this information will not leak into unauthorized hands.
This is because Pinball Slots utilizes the latest encryption technology and firewalls. Such technology as SSL (Secure Sockets Layer) ensures that data is secure both when it is transmitted over the Internet and when it is stored in the casino’s servers.
Restricted Countries
You’ll be forgiven to think that Pinball Slots is created just for UK players. It calls itself a UK online casino, and the website extension is “.co.uk”. However, it does not cater to only UK players. You can use Pinball Slots if you’re resident in any of the following countries: Anguilla, Antarctica, Aruba, Austria, Benin, Bermuda, Bhutan, Bolivia, British Indian Ocean Territory, Burkina Faso, Cameroun, Canada, Cayman Island, Chad, Christmas Islands, Cocos Island, Comoros, Cooks Island, Equatorial Guinea, Falkland Islands, Faroe Islands Finland, Gabon, Gambia, Germany, Greenland, Grenada, Guyana, Honduras, Ireland, Kiribati, Lesotho, Macau, Madagascar, Marshall Islands, Micronesia, Montserrat, New Caledonia, Norfolk Islands, Palau, Peru, Pitcairn Islands, Poland, Samoa, Solomon Island, Svalbard, Togo, Tokelau, Tonga, Turks and Caicos Island, Tuvalu, United Kingdom, Uruguay, and Wallis and Futuna.
Players in territories not on this list are restricted from joining Pinball Slots. Unfortunately, that include players from the United States.
Pinball Slots Sister Sites
There are other popular casinos like Pinball Slots. These set of online casinos are known as Pinball Slots sister sites. They are called Pinball Slots sister casinos is that they have the same games, bonuses and other features.
Below are the Pinball Slots sister sites:
- SpySlots.com
- AladdinSlots.com
- SimbaSlots.com
- CrystalSlots.com
- PirateSlots.com
- PinballSlots.com
- SlotsAnimal.com
About Pinball Slots – At a glance
Banking: 9/ 10 | |
Pros Operates a simple and user-friendly website (www.pinballslots.co.uk)Operated by the 100% legal and very reliable Jumpman Gaming LimitedLicensed by the UKGC and AGCC, it is a well-regulated online casino Uses industry standard techniques (including SSL technology) to ensure protection of users’ data | Cons Established only recently in 2019, so it is a relatively young online casinoDoes not accept players from the United States |
Game Offering
Software Providers
In Pinball Slots, you’ll find the following game developers featured: Microgaming, NetEnt, Eyecon, NextGen, Red Tiger, Elk Studios, Pragmatic Play, Yggdrasil, Big Time Gaming, NYX, 2 by 2 Gaming, 1×2 Games, Gamevy, Blueprint, Leander, Barcrest, Lightning Box, Red7 Mobile, Playson, Inspired, High5Games, Core Gaming, Genii, Playtech, and Tom Horn Gaming.
This list holds all the game developers occupying the podium places in the industry. These software providers use cutting-edge technology to create some of the best games you’ll find around. Thus, games in this casino has top-notch graphics and sound effects as well as game-play features.
Game developers differentiate their games, ensuring that games from a provider boast unique features. As such, a casino with a variety of providers is able to offer players a variety of software features. Talk about variety being the spice of life? The software variety featured can spice up your gaming.
Gaming Flexibility
Pinball Slots is accessible in the Instant Play format. This means that downloading a software is not necessary to use the casino. Open a web browser, fire up the casino, log in, and you load games and play instantly. This also comes with the convenience of playing from different device.
Download-based casinos will restrict you to playing from the device where the casino software is installed; but since Instant Play does not require download, you can use a web browser in any device to fire up the casino and play.
Pinball Slots is also mobile-friendly. In this age, mobile-friendliness is becoming an online casino must-be so that players can play games on their smartphones and tablets even while on the move.
Games Selection
Pinball Slots does okay with the numbers. Boasting about 900 games, it is a relatively big online casino. More importantly, it caters to different players, as its lobby is arranged by the following categories: slots, table games, and bingo.
Slots
Like many of its sister sites, Pinball Slots is a slot-focused online casino. A significant part of the lobby (over 95%) is occupied by the spinning reels.
If you are a slot fan, you’ll be spoilt for choice. The casino boasts of classic slots and video slots. Also, you’ll find slots created with you in mind, because whatever you taste, there are slots with matching themes. These include fruits, animal, jungle, sports, music, adventure, history, futuristic, fantasy, magic, and more.
With the top providers featured, Pinball Slots is able to offer some of the hottest slots in the industry. These include: Aloha! Cluster Pays, Jumanji, Lost Vegas, Jungle Jim El Dorado, Break Da Bank Again, 9 Masks of Fire, Gonzo’s Quests, Great Rhino, Immortal Romance, Paws of Fury, Planet of the Apes, and more.
However, there is no way to search slots by provider. In fact, there’re no filters at all – you cannot search slots by theme, features, etc. The only things Pinball Slots give are “hot slots” and “newest” sections, where you’ll respectively find the latest slots and the most popular slots.
The one good thing about finding games is the “A-Z” section where games are arranged alphabetically. This will help you to easily reach known games.
Thankfully, there’s also a section for jackpot slots, so finding the games to chase the big wins is relatively easy. The section holds about 40 jackpot titles, which include progressive jackpots that keep growing until a lucky player wins them.
The jackpot slots include: Kiss Me Clover, Hold the Safe, Ozwin’s Jackpots, Shopping Spree, Shaman’s Dreams, Rainbow riches: Pots of Gold, Fluffy Mega Jackpots, and more.
Table Games
The table games are also provided. However, because of the casino’s slot focus, the table games section is relatively weak. As of writing, the section had only 23 titles. This grand total was made up by:
- 2 Baccarats
- 10 Blackjacks which included Classic Blackjack, Vegas Strip Blackjack, Live Blackjack A, and more
- 11 Roulettes which included European Roulette, American Roulette, Live Roulette, Live Speed Roulette, and more
Die-hard fans of the classic games will definitely find this section shallow. By some standards, the Blackjack and Roulette options maybe smiled at. It’s also fine to see some live dealer games in the house. For the casino’s slot-focus, this is great.
Thus, players will be able to get casino action streamed live from the floors of brick and mortar casinos, as well as being able to interact with the live dealers. However, it’ll disappoint that such games as table pokers, video pokers, and craps are not provided.
Bingo
Pinball Slots also provides a number of bingo rooms which feature exciting bingo variants (90-ball bingo, 75-ball bingo, and 80-ball bingo). Bingo fans can also shoot for the big wins, as there are a couple of Bingo Millions of rooms featuring total prize of 7-figures.
Game Offering – At a glance
Game Offering score: 7.5/ 10 | |
Pros Quality games are provided from some of the best developers around (like NetEnt, Eyecon, NYX, Microgaming, Blueprint, etc)Games are accessible in an Instant Play format without the need to download casino software mobile gaming is supported which allows playing on the go with about 900 games, it is a relatively large online casino despite its slot focus, table games (including live dealer games) and bingo are available a good number of jackpot games are provided so players can hit the big wins | Cons There are limited filters for finding slotsThe non-slot games are limited (table pokers, video pokers, craps, etc are not provided) |
Promotions
Bonuses
Pinball Bingo has offers that’ll excite everyone from new players to players that already have accounts.
Welcome Bonus
Just like its sister sites, the welcome offer of Pinball Slots is rewarding and thrilling. New players who deposit are allowed a free spin of the Mega Reel for a chance to win an amazing prize.
This could be 500 Free Spins on Starburst; but if you do not get this prize, other sweet prizes like Free spins on Fluffy Favourite slots, Amazon Vouchers and more can be won. See this bonus as a mini-game, with thrills coming from spinning the reel to see what prize will be claimed.
Other Bonuses
Don’t worry, there’s something for everyone. Players who already have accounts will find many opportunities to claim free spins and other amazing prizes like Vouchers and special gifts.
As of writing, opportunities to win free spins include: the Collect Trophies promo where players can complete fun tasks and earn trophies which translate to free spins; the Happy Hours promo where players can simply log in and play between 3pm – 7pm on Wednesday and get a chance to win 10+ free spins; and the Turbo Reel Promo where players depositing £100+ get to spin the turbo reel to win 50 – 500 free spins.
Opportunities to win specials include: the 200 Club Promo where players who collect 200 trophies also get rewarded with £10 Voucher; the Chicken Dinner Winner where the player with the biggest single spin win in any month also get rewarded with a £50 Just Eat Voucher; and the Gonzo’s Gold Giveaway which is the prize draw for the month with the winner getting a 1oz solid gold bar worth £1,435.
There was also the Daily Cashback offer, where players (except Newbies) who play and lose can get back up to 10% of their deposit loses. Then there was the Daily Cashback Boost which gives Newbies a 1% daily cashback and doubles the offer for very other player (in the first 31 days of using the casino).
Loyalty Program
Pinball Casino has a loyalty program that ensures that your every deposit in the house s appreciated. Every £1 deposited earns you 1 kudos. The more kudos earned, the higher you’ll climb in the 5-tier loyalty program; and the higher you climb the more benefits you’ll enjoy.
Newbie | Expert | Pro | VIP | Legend | |
Kudos required to unlock status level | – | 100+ kudos | 1,000+ kudos | 2,500+ kudos | 5,000+ kudos |
Monthly wager required to maintain status level | – | £100+ | £1,000+ | £5,000+ | £20,000+ |
Birthday Bonus | Yes | Yes | Yes | Yes | Yes |
Daily Cashback | – | 1% | 3% | 5% | 10% |
Free Spins | – | 5+ | 10+ | 15+ | 20+ |
However, the loyalty program will not cause you to go gaga as its benefits are limited. Apart from the once-in-a-year birthday bonus, free spins, and daily cashback, there’s nothing else. Even the basic conversion of loyalty points to bonus money is not possible.
Bonus Conditions
When claiming bonuses in Pinball Slots, some of the conditions that apply are:
Maximum Win Amount
Pinball Slots dangles before players many opportunities to win free spins, especially the ultimate prize of 500 free spins. However, the amount that can be won from using these spins are limited. You can only win a maximum of £8 per 10 free spins. Thus, if the massive offer (500 free spins) is claimed, you can only win £26,000 from using the free play.
Wagering Requirement (WR)
Know that winnings received from using the free spins cannot be withdrawn immediately. They must be rolled over; and the wagering requirement is 65x bonus amount. Thus, should you get a £200 bonus from using your free plays, before withdrawals can be made, a minimum of £13,000 must be wagered. This is calculated: 65 x £200.
However, the 65x WR of Pinball Slots is relatively high. This is why you’ll need a minimum wager of £13,000 to clear a £200 bonus. With this high wagering requirement, it’ll take some relatively more wagering (and time) to be able to clear bonuses and make withdrawals.
Maximum Bonus Converted to Real Money
This is basically a maximum cash-out amount. After meeting wagering requirement, the maximum amount that Pinball Slots makes withdrawable is equal to lifetime deposits in the casino up to £250.
Thus, when using bonuses, even after meeting the high wagering requirement, you cannot withdraw an amount more than what you’ve deposited in the casino; and if you’re an active depositor (with large lifetime deposits), you cannot withdraw more than £250. This condition is there simply to make sure that players do not get big paydays when they play with bonuses.
Promotions – At a glance
Promotions score: 7/ 10 | |
Pros Offers a banger of a welcome bonus that is up to 500 Free SpinsProvides many other bonuses from which existing players can win Free Spins and other amazing offersThere’s a loyalty program which rewards players right from the first deposit and onwards | Cons The loyalty program does not have a lot of benefitsThere is a relatively high wagering requirement (65x bonus amount) which makes clearing bonuses difficultThere is a low cap on maximum cash-out amount (lifetime deposits up to £250) |
Banking
Depositing
Pinball Slots accepts only the GBP (£). So, you’ll have to go through currency conversion if you use another currency. However, putting money in your casino account is easy. After logging in, you’ll find the cashier to reach the deposit page; and its smooth sailing onwards.
Deposit Options
In Pinball Slots, you can load your account using the following banking options: Visa, Mastercard, Maestro, Paysafecard, PayPal, and Boku (Pay By Phone). For some reasons, the casino does not support popular e-wallets like Skrill and Neteller.
There’s also no support for the many bank transfer services or crypto options. Thus, while the supported deposit options make for convenient depositing, they are relatively few.
Deposit Limits
In Pinball Slots, the minimum amount that can be deposited is £10. This low amount means that no matter their budgets, players can afford to deposit and play.
Deposit Processing Time
The moment you confirm your deposit transaction, Pinball Slots swings into action and processes it instantly. Thus, deposited funds will immediately reflect in players account and available for use.
Deposit Fee
If you don’t want charges when depositing, Pinball Slots is fine. Deposits are free. It is only when using Boku (the mobile billing option) that there’s a fee (£2.50).
Withdrawals
When fate finally smiles at you and you have winnings, an online casino should not stand between you and your winnings. Being a legit online casino, Pinball Slots is not one of those online casinos where you cannot get your winnings. Importantly, the process of requesting payment is easy. After logging in, you’ll find the cashier to reach the withdrawal page; and it’s smooth sailing onwards.
Withdrawal Options
The banking options that Pinball Slots supports for requesting payment are: Visa, Mastercard, Maestro, Paysafecard, and PayPal.
Withdrawal Limits
You won’t have to stay too long in Pinball Slots before you get a balance that can be withdrawn. This is because the minimum withdrawal limit is £10.
Pay-out Speed
Everyone wants to receive payment in record time. Unfortunately, there are no hopes of that when using Pinball Slots. This is because Pinball Slots does not swing into action immediately players submit their withdrawal requests.
Just like its sister sites, Pinball Slots holds withdrawals pending for 3 business days. It is after this time passes that the casino will process the withdrawal. Processing does not take more than a day if required documents have been received. After processing, payments that are approved are immediately issued, to be received 1 – 3 business days later. Thus, payments from Pinball Slots take 5 – 7 business days.
This relatively slow pay-out can be rightly blamed on the policy of holding withdrawals pending for 3 business days. This policy is in place so that players can cancel their request and have the funds available again for use. Thus, the policy can also be bashed for being predatory. When a player reverses a withdrawal to use the funds to play more, he/ she is simply disregarding the “a bird in hand” advice to risk losing the money in a bid to win more.
Withdrawal Fees
If you don’t want charges when withdrawing, Pinball Slots will not make you smile. It charges a £2.50 transaction fee for every withdrawal.
Banking – At a glance
Banking score: 7/ 10 | |
Pros Banking options available make for easy deposit and withdrawalsMinimum deposit amount is £10, so no matter the budget, players will afford depositingMinimum withdrawal amount is £10, so it won’t take long to have a balance to withdrawDeposit are processed instantly | Cons GBP (£) is the only currency supportedThe deposit and withdrawal options are relatively fewPay-outs are significantly delayed because withdrawals are held pending for 3 business daysThe withdrawal pending time is predatoryEvery withdrawal attracts a £2.50 transaction fee |
Customer Support Service
Contact Support
The online casino journey is not always as smooth as players will want. As a result, Pinball Slots has a support service to handle all players enquiries. Should you have questions or issues, you can simply reach out to one of the agents manning the service. For contact, Pinball Slots provides an email service and Facebook messaging service. For the email service, submissions should be sent to support@pinballslots.co.uk. Submissions are answered within 2 business days. For the Facebook messaging, a link is available in the “contact us” page.
However, it’ll disappoint some that telephone service and the regular Live Chat service is not available, especially as these services give instant feedback.
Self Help
There’s an FAQ page which is a fine resource for apt players who don’t mind finding answers to their questions themselves. The FAQ covers several topics – account Management, deposit, bonuses, and withdrawals. Should you have a question, checking the FAQ page can bring fast solutions.
Customer Support Service – At a glance
Customer support service score: 6.5/ 10 | |
Pros Provides a support service that can be directly contacted for assistanceContact channels supported are email and facebook messagingFAQ page is provided for players to quickly find answers themselves | Cons Email response time (2 business days) is relatively longTelephone service is not supported |
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Conclusions
Pinball Slots has an overall score of 7.4/ 10. It is a legit online casino from Jumpman Gaming LTD. It has a theme that combines 2 thrillers (pinball and slots); and so, it comes out promising thrills upon thrills.
Thankfully, it lives up to its theme. It is a super thrilling online casino where you’ll find fascinating online casino games from leading game developers. Slots lovers will love Pinball Slots; being a slot-focused online casino, it has a rich assortment of slots. A couple of other games are provided including Live Dealer Games.
Pinball Slots also rewards its players handsomely. The welcome bonus is a thrilling offer from which players can get up to 500 free spins; and there many more opportunities to win free spins and other amazing prizes. Pinball Slots also handles the money matters well. It provides fine banking options and friendly banking limits, so it’ll be easy to deposit and withdraw.
However, as the cons section of the different sections of the review shows, Pinball Slots is not all rosy. For example, it will not excite that its selections of non-slot games are weak; its bonus conditions will not excite (high 65x wagering requirement means it’ll be difficult to clear bonuses for withdrawals, and maximum cash-out being limited to lifetime deposits up to £250 means it’s impossible to get big paydays when using bonuses); it will also not excite that the casino’s pay-outs are somewhat delayed because of 3 days withdrawal pending period.
However, on the whole, Pinball Slots comes out as a solid online casino (as evidenced by its 7.4/ 10 score). If you can live with the cons section, you can as well put it in your list of top online casinos to try.