Zen Casino Review: Legit or a Scam? | Sister Sites

Zen Casino review. Zen Casino is a modern online casino from RR Investments N.V. that was established in 2017. It is a sister site of Zen Betting which is an online sports betting platform.

Zen Casino promises to provide a selection of the world’s favourite and most exciting online games, sensational promotions, and more to ensure a memorable gaming experience.

The question is whether Zen Casino really provides the offerings and services to guarantee an exciting online casino gaming experience?

Does it provide a variety of high-quality online casino games? Does it provide attractive online casino bonuses? Does it offer easy, fast, and safe depositing and withdrawing; does it provide help when players need it?

This Zen Casino review will examine the casino in order to provide the information that will help you answer these questions and also shows all the Zen Casino sister sites.

Zen Casino at a glance

  • Website: www.zencasino.com
  • Founded: 1997
  • Operator: RR Investments N.V.
  • License: Curacao
  • Casino Versions: Instant Play No-download Casino; Mobile casino
  • Software: Multiple (NetEnt, Microgaming, Yggdrasil, Blueprint, and 30+ others)
  • Games: 3,000+ (Slots, Table Games, Live Casino Games, Jackpot Games, etc)
  • Welcome Bonus: up to €2,000 + 200 Free Spins
  • Banking Methods: Cards, E-Wallets, Bank Transfer, Crypto
  • Deposit Limits: Minimum deposit – €15; Maximum deposit – €100,000
  • Withdrawal Limits: Minimum withdrawal – €20; Maximum Withdrawal – €2,000 a day, €5,000 a week, and €10,000 a month
  • Withdrawal Processing Time: within 24 hours
  • Customer Support: Email (support@zencasino.com)

Is Zen Casino legit?

Zen Casino is a legit online casino, so there is no chance of it ripping you off. For one, you can be sure that it will not pack up and disappear with your deposits.

Also, you can be sure that it is a fair online casino where you can have winning hands; and that it will pay winners.

Zen Casino is operated by RR Investments N.V., which is a 100% legal company registered and established under the laws of Curacao (registration number is 137866, and its registered address is at Heelsumstraat 51 e-commerce Park, P.O. Box 423, Curacao).

Know that scams are more likely to come from shady companies.

Also, Zen Casino is licensed by the government of Curacao.

This means it complies with operating requirements from a legit gambling commission.

These requirements include providing a secure environment where users’ information is safe, providing fair games that players can winners, and making sure that all winners are paid.

With the gaming license requiring all of these and Zen Casino compliant, it can only be legit.

Also, Zen Casino was established in 2017, which means it has been around for about 4 years.

It definitely cannot take this long for a scam online casino that does not allow players to have winnings or that does not pay out winnings to be uncovered.

In its operating period, Zen Casino has shown itself to make winners and pay, as it is relatively scandal-free.

Is Zen Casino safe?

Zen Casino is a safe online casino, so there is no chance that it will allow your sensitive information to leak out and leave you exposed to scammers.

Zen Casino utilizes a 128-bit SSL (Secure Sockets Layer) digital encryption to ensure the security of all sensitive information (personal data, transaction data, etc).

The SSL technology is what is currently used by all major financial institutions, so it is top-notch.

Zen Casino Sister Sites

There are many other popular online casino sites like Zen Casino. This group of casinos are known as Zen Casino sister sites.

The reason they are called Zen Casino sister casinos is that they share common features and management.

below are the Zen Casino sister sites:

  1. Captain Cooks Casino
  2. Aladdin Gold Casino
  3. Mummys Gold Casino
  4. SlotoCash Casino
  5. Bovada Casino

Zen Casino Game Offering

Zen Casino promises the most exciting online casino games. It does draw a variety of great games from leading software providers.

Software Providers

Zen Casino draws games from over 3 dozen software providers. These are 1×2 Gaming, Amatic Industries, Apollo Games, Authentic Gaming, BetSoft, Blueprint, Booming Games, Booongo, Edict, EGT, Elk Studios, Evolution Gaming, EvoPlay, Ezugi, Fugaso, GameArt, Habanero, iSoftBet, LiveGames, Lucky streak, Microgaming, Mr Slotty, NetEnt, NoLimit City, Pariplay, PG Soft, Platipus, Play’nGo, Playson, Pragmatic Play, Quickspin Red Tiger, Relax Gaming, Spinomenal, Stakelogic, Thunderkick, Wazdan, WorldMatch, and Yggdrasil.

Every game developer uses some unique features to differentiate their products.

So, with many providers in the house, players can access a host of exciting software features.

Some of the best casino software is used, so Zen Casino is able to offer online casino games with exceptional quality – sharp graphics, realistic 3D animations, great sound effects, etc.

Casino Version

Having games of exceptional quality is not enough especially since accessing them is difficult.

Thankfully, Zen Casino also ensures that games are accessible. All its games are instantly accessible (and can be played) through a compatible web browser.

There is no software to download and install in order to access and play games.

Once you reach the casino from a web browser on your device, you can log in and immediately start playing games.

Zen Casino is compatible with mobile devices. You can reach the casino and play games not only from your desktops but also from mobile devices like smartphones and tablets.

Mobile gaming affords you the opportunity of playing online casino games from anywhere you may be and at any time.

Number and Variety of Games

Zen Casino is a really big online casino. As of writing, its lobby held 3,379 online casino games. Importantly, it features different online casino games.

Slots

The Slot section is the biggest, as it holds over 2,800 slot titles. There is no type of spinning reels that you want that you will not find. You’ll find 3 reels, 5 reels, and 7 reels slots; you’ll find classic slots as well as video slots.

You’ll find different themes – intergalactic themes, underwater themes, animal themes, Western themes, Orient themes, Movies and TV themes, and more.

Whatever your interests, Zen Casino has exciting slot games for you.

Some of the slots available are: Book of Dead, Valkyrie, 7 Monkeys, Steamtower, Wolf Gold, Great Rhino, The Catfather, 3 Genie Wishes, Fat Santa, Reactoonz, Aloha Cluster Pays, Jack and the Beanstalk, Dead or Alive, Wish Upon a Leprechaun, etc.

You’ll find more than enough slot games for your spinning pleasure.

However, Zen Casino does not make finding particular slots easy. For example, you cannot find slots by theme, or by a number of reels.

Table Games

Zen Casino also provides classic casino games.

These are the virtual versions of the games you’ll play from tables in real casinos, such as Blackjacks, Poker, Baccarats, and Roulettes. Zen Casino gives players many variations of these table games.

If you are a Blackjack person, there are numerous Blackjack titles for you including Blackjack Royal Pairs, American Blackjack, European Blackjack, Blackjack Double Exposure, Blackjack Super 7’s, and more.

If you are a Baccarat person, you’ll find different titles that include: Baccarat Mini, Baccarat VIP, Baccarat Punto Banco, and more.

For poker players, Zen Casino has many variations of the classic poker games and the video pokers.

The classics include Casino Stud Poker, Caribbean Beach Poker, Teen Patti, Three Card Poker Deluxe, and more.

For the Video Pokers that incorporate some of the best features of video slots, you’ll find Aces and Faces, Double Bonus Poker, Joker Poker, Jacks or Better, 4 of a Kind Bonus Poker, Joker Wild Poker, and more.

If the cards are not your game, Zen Casino still brings you excitement on the tables with Roulettes.

You’ll find many of the exciting wheels, including European Roulette, French Roulette, Zoom Roulette, and more.

While Zen Casino has enough table games to keep you excited if you do not fancy slot games, it does not have a “table games” section.

It’s relatively difficult to reach these games.

To find particular table games, you’ll have to go through the game listings or use the search button.

Variety Games

If you want a break from the regular casino games but do not want a drop off of the casino thrills, the Variety Games are for you.

These include such games as Scratch Cards, Bingos, and Keno. Zen Casino gives players a host of these games.

You’ll find Scratch cards like Cupid’s Scratch, Hallow Pick, Rainbow Wilds, and more.

Bingo titles include Rio Bingo, Aztec Bingo, Shamrock Bingo, Viking Runecraft Bingo, and more.

Fans of Keno will find many titles here than in many other online casinos; these include Keno Universe, Keno Neo, Lucky Keno, World Cup Keno, and more.

However, like the table games, Zen Casino does not have a “Variety games” section in its lobby. You’ll have to search out these games using the “Search” button, or going through its full game listing.

Live Casino Games

Zen Casino provides Live Casino games and has a section for them so reaching the games is very easy.

If you want to play online casino games and get the experience of being live in a real brick-and-mortar casino, these games are for you.

A live dealer stationed in a real casino host the games using real props, and high-tech streaming technology is used to bring the games to players wherever they are.

The technology not only allows you to play with real persons, but it also allows you to interact with them. Zen Casino has a really big Live Casino with a multitude of Live Casino games (over 100).

You’ll find many live tables for the classic casino games; that is, Live Blackjacks, Live Pokers, Live Baccarats, Live Craps, Super Sic Bo, and Live Roulettes.

You’ll also find many Live Shows tables such as Dream Catcher, Monopoly Live, Live Football Studio, Crazy Time, Deal or No Deal, and more.

Jackpot Games

Zen Casino provides jackpot games. If you want massive wins from an online casino, these are the games for you.

As of writing, there were over 200 jackpot games in the house. You’ll find a host of Slot games with jackpots attached; these included: Monkey Madness, Gunslinger, Wolf Quest, Lucky Leprechaun, Lucky Clover, and more.

Interestingly, you do not have to play slot games to chase the big wins. Zen Casino also has many non-slot games with jackpots attached.

These include Casino Stud Poker, Jacks or Better, Joker Poker Progressive, Virtual Roulette, Keno Universe, and more.

However, while Zen Casino has many jackpot titles. It does not offer the popular massive progressive jackpots of the industry.

We’re talking of Mega Moolah, and its variants like Mega Moolah Isis, Fortunium Gold Mega Moolah, Absolootly Mad Mega Moolah, etc.

With many software providers featured (including those responsible for these massive progressives), and with a very big jackpot section, you’ll expect Zen Casino to have these sought-after millionaire-making progressive jackpot games.

Free Gaming

Another fine feature of Zen Casino is the demo mode. If you hover over games, you’ll find a big Play button as well as a smaller “Play for Fun” button.

Clicking the Play button takes you to play the game using real money (which gives you the chance of winning real money).

Clicking the “Play for Fun” button takes you to play the game for free (with no deposits required).

As its name announces, you’ll only be playing the games for fun without the chance of winning real money. However, it is a fine feature to have around.

It can be invaluable for testing new games if you do not want to burn real money on games that you do not know if you’ll enjoy. It’s also fine for catching casino fun when you cannot afford to deposit and play.

Zen Casino Promotions

Zen Casino has promised sensational promotions.

It does have a fine welcome bonus, daily reload bonuses and more.

Zen Casino Welcome Bonus

Zen Casino welcome its new players with a package that includes 4 amazing bonuses:

DepositBonusConditions
First deposit100% match bonus up to €200 + 100 Free Spins (Available to play Playson games)Min Deposit: €15 Wagering requirement: x50 Max bet during wagering: €2 Max pay-out: €100,000
Second deposit50% match bonus up to €200 + 100 Free Spins (Available to play Quickspin games)Min Deposit: €20 Wagering requirement: x50 Max bet during wagering: €3 Max pay-out: €100,000
Third deposit25% match bonus up to €600 (Available to play Betsoft games)Min Deposit: €20 Wagering requirement: x50 Max bet during wagering: €4 Max pay-out: €100,000
Fourth deposit25% match bonus up to €1,000 (Available on Microgaming games)Min Deposit: €20 Wagering Requirement: x50 Max bet when wagering: €5 Max pay-out: €100,000

The welcome bonus is huge – up to €2,000 + 200 Free Spins. It starts with a very fine first deposit bonus that gives you good value for your money.

With its 100% matching, to get the full €200 first deposit bonus, you need a deposit of €200.

However, the other match bonuses of the offer come with lower match percentages, so the bonus you get is lower than the deposit amount.

For example, the 50% matching of the second deposit bonus means getting the full €200 bonus to require a deposit of €400; the 25% matching of the third and fourth deposit bonuses means that getting the full €600 and €1,000 bonuses requires depositing €1,600 and €4,000 respectively.

Thus, while the “up to €2000 + 200 Free Spins” welcome package of Zen Casino is relatively huge, claiming the full package will need deposits totalling €6,200.

Unfortunately, not every player will be able and willing to deposit that. Thus, the full bonus will be beyond the reach of many players.

However, the applicable wagering requirement is “50x bonus amount”, which is on the high side.

Thus, if you get the full €200 first match deposit bonus before any withdrawal can be made, you must wager a minimum of €10,000.

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This is relatively high, so when you use the welcome bonus, it’ll be relatively difficult to clear the bonuses to be able to access the bonus funds and winnings from them.

The maximum bet amount when clearing a bonus starts somewhat low (€2), but increases by €1 with every deposit, and reaching €5.

2. Zen Casino Reload Bonuses

Zen Casino does not have bonuses for only new players. Other players will find a host of reload bonuses.

In fact, every day of the week, you’ll find bonuses to boost your gaming. As of writing, these include:

DayBonusConditions
Monday70% match bonus up to €500 (Available to play Betsoft games)Min deposit: €25; WR: x40; Max bet: €3; Max payout: €100,000
 20% match bonus up to €500 + 50 Free Spins (Available to play No Limit City games)Min deposit: €30; WR: x30; Max bet: €3; Max payout: €2,000
 50% match bonus up to €500 (Available to play Red Tiger games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €100,000
Tuesday30% match bonus up to €300 + 20 Free Spins (Available to play Evo Play games)Min deposit: €30; WR: x25; Max bet: €3, Max payout: €100,000
 70% match bonus up to €500 (Available to play BetSoft games)Min deposit: €25; WR: x40; Max bet: €3, Max payout: €100,000
 50% match bonus up to €500 (Available to play Blueprint games)Min deposit: €25; WR: x40; Max bet: €3, Max payout: €100,000
 20% match bonus up to €500 + 50 Free Spins (available to play NoLimit City games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €2,000
Wednesday50% match bonus up to €500 + 20 Free Spins (Available to play NoLimit City games)Min deposit: €25; WR: x30; Max bet: €3, Max payout: €100,000
 20% match bonus up to €500 + 50 Free Spins (available to play NoLimit City games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €2,000
 50% match bonus up to €500 (Available to play Red Tiger games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €100,000
Thursday50% match bonus up to €500 (Available to play Blueprint games)Min deposit: €25; WR: x40; Max bet: €3, Max payout: €100,000
 20% match bonus up to €500 + 50 Free Spins (available to play NoLimit City games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €2,000
 50% match bonus up to €500 (Available to play Red Tiger games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €100,000
Friday60% match bonus up to €500 + 20 Free Spins (Available to play Thunderkick games)Min deposit: €25; WR: x30; Max bet: €3, Max payout: €100,000
 50% match bonus up to €500 + 20 Free Spins (Available to play NoLimit City games)Min deposit: €25; WR: x30; Max bet: €3, Max payout: €100,000
 70% match bonus up to €500 (Available to play BetSoft games)Min deposit: €25; WR: x40; Max bet: €3, Max payout: €100,000
 20% match bonus up to €500 + 50 Free Spins (available to play NoLimit City games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €2,000
Saturday30% match bonus up to €300 + 20 Free Spins (Available to play Evo Play games)Min deposit: €30; WR: x25; Max bet: €3, Max payout: €100,000
 50% match bonus up to €500 (Available to play Blueprint games)Min deposit: €25; WR: x40; Max bet: €3, Max payout: €100,000
 20% match bonus up to €500 + 50 Free Spins (available to play NoLimit City games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €2,000
Sunday60% match bonus up to €500 + 20 Free Spins (Available to play Thunderkick games)Min deposit: €25; WR: x30; Max bet: €3, Max payout: €100,000
 50% match bonus up to €500 + 20 Free Spins (Available to play NoLimit City games)Min deposit: €25; WR: x30; Max bet: €3, Max payout: €100,000
 20% match bonus up to €500 + 50 Free Spins (available to play NoLimit City games)Min deposit: €30; WR: x30; Max bet: €3, Max payout: €2,000

With these, there is no day that you make a deposit in Zen Casino that you cannot choose to claim a bonus and get something on top of your deposit amount.

However, each bonus claimed can only be used on games from a particular software provider.

3. Zen Casino Tournaments

Great online casinos run tournaments regularly which give players the excitement of competing with one another for prizes. Zen Casino does one better, by providing tournaments every day.

The daily tournaments of Zen Casino (called Races) have a prize pool of €2,000 each. Participation is with one-click; simply go to the Tournament page and press the “Join” button. Then proceed to play the slot games and have winnings.

Slot games win amount are converted to Tournaments score to help you climb up the leaderboard.

The more you win, the higher up you climb. The top ten players share the prize money each day.

The sharing formula differs from day today. For example: in the week of writing this Zen Casino review, the Slot Race Wednesday €2,000 prize was shared as follows: 1st – €500; 2nd – €300; 3rd – €200; 4th – €100; 5th – €90; 6th – €80; 7th – €70; 8th – €60; 9th to 10th – €50 each. However, the Slot Race Tuesday prize was shared as follows: 1st – €800; 2nd – €200; 3rd to 5th – €100 each; 6th to 8th – €50 each; 9th to 10th – €25 each.

While the prize pool is €2,000 every weekday, it becomes bigger by the weekend. The races of Saturday and Sunday are combined into one (the Weekend Race) with a prize pool of €5,000.

This is also shared with the top 10 players in the Race.

4. Zen Casino Loyalty Program

Zen Casino also has a loyalty program that rewards players for their plays in the house. It is an 8-level program.

New players are automatically entered into the program, starting at level 1.

Then as they play games in the casino, they climb up the levels (level 2 = €10,000 bet turnover; level 3 = €15,000 bet turnover; level 4 = €20,000 bet turnover; level 5 = €25,000 bet turnover; level 6 = €50,000 bet turnover; level 7 = €70,000 bet turnover; level 8 = €100,000 bet turnover).

The higher your loyalty level, the better the rewards to get from the program. As you move up, you can look forward to level-specific bonuses and promotions, faster withdrawal time, better cashback offers, and more.

Zen Casino Banking

1. Depositing

Depositing is really easy. Log in, click on the “payment methods” button, select one from the list of deposit options, and follow the instructions.

Zen Casino gives players a fine list of deposit options. These are VISA, MasterCard, Maestro, Neteller, Skrill, Sofort, RunPay, PerfectMoney, XMLGold, Ecoin.eu, and Bank Transfer.

Players who want to use cryptocurrencies are also welcomed, as Zen Casino accepts deposits using Bitcoin and Litecoin.

Sure, the list of deposit options is not the longest out there. In fact, it is relatively short, but we don’t think there’re players anywhere that will not be able to easily fund their accounts.

You can deposit between €15 and €100,000. These are very friendly limits. With a minimum deposit amount of €15, you don’t need deep pockets before you can afford to play in Zen Casino.

With a maximum deposit amount of €100,000, players (high rollers) can easily put large amounts into their casino account.

Deposits are processed instantly. So, after depositing, the deposited funds are immediately available for gaming.

2. Withdrawing

It is also easy to withdraw your winnings from Zen Casino. In the “My Account” section, click “withdrawal”, choose a withdrawal method, and follow the instructions.

The withdrawal methods supported are Visa, MasterCard, Neteller, Skrill, PerfectMoney, RunPay, Ecoin.eu vouchers, XMLGold, and Bank Transfer.

For those in the crypto community, Bitcoin and Litecoin are also supported for withdrawing winnings. These options are not very many, but they should do.

The minimum amount you can withdraw is €20. This is a relatively low amount that is easily attainable.

The maximum amount you can withdraw is €2,000 a day, €5,000 a week, and €10,000 a month.

Players need the maximum withdrawal amount to be very high so that it is easy to completely withdraw large balances.

These limits of Zen Casino are not the highest around, but they are there with the limits of many online casinos out there.

Zen Casino supports fast pay-outs. All withdrawals are processed within 24 hours (to be either approved or denied). Payments approved are immediately sent out.

How fast you receive your payment will depend on your withdrawal methods.

To receive payment instantly when issued, use the e-wallet options; when using the cards and bank transfers options, it may take up to 3 days to receive payment.

Customer Support Service

Zen Casino has a professional Customer Support team that will provide you with support 24/ 7. Simply reach out via email (using the email address: support@zencasino.com).

As any serious online casino should, email submissions are answered within a few hours. Fast response is fine, but the instant response is better.

Unfortunately, as of this review of Zen Casino, we did not find instant feedback support services (like telephone or Live Chat).

Zen Casino also has a fine FAQ section where you can find answers to questions yourself.

The FAQ resource does a good job of answering many popular questions, especially those about promotions, deposits, and withdrawals.

Restricted Countries

Zen Casino has a list of restricted countries like every legit online casino does. Players resident in any of the countries (or their overseas territories) is not allowed to register and play games in Zen Casino.

However, the casino gives only a partial listing of the restricted countries.

According to its “Terms and Conditions” page, these countries include (but are not limited) to the United States of America, France, Netherlands, United Kingdom, Turkey, Dutch West Indies, and Curacao.

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Pros

  • Has a valid operating license from Curacao
  • Uses high level SSL data encryption technology to keep users’ data safe
  • A multi-software casino that offers a variety of software experience
  • Provides high quality games from leading software providers
  • Offers over 3,000 games that includes Slots, Table games, Live Games, and more
  • Has a fine welcome bonus that is up to €2,000 + 200 Free Spins
  • It features a demo mode allowing for playing online casino games for free
  • Mobile gaming is supported allowing for playing online casino games no matter where you are
  • Offers daily reload bonuses, a loyalty program, and daily tournaments
  • Provides a good number of deposit and withdrawal options, including crypto currencies (bitcoin and Litecoin)
  • Minimum deposit is low (€15)
  • Minimum withdrawal amount is low (€20)
  • Withdrawals are processed fast (24 hours), allowing for fast pay-outs
  • Customer support is available 24/ 7

Cons

  • There are no separate sections for table games, video pokers, or variety games which makes finding these games a bit difficult
  • The popular massive progressive jackpot games (like Mega Moolah) are not provided
  • The welcome bonus comes with a relatively high x50 wagering requirement
  • Instant feedback is not possible when getting help (telephone and live chat services are not supported)
  • Does not accept players from the US

Conclusion

Zen Casino is a legit multi-software, a bitcoin-friendly online casino from RR Investments N.V.

As it promises the world’s favourite and most exciting online games; and it delivers this with its large lobby of 3,000+ high-quality games drawn from many leading software providers.

It also delivers sensational promotions; and it delivers this by offering an attractive welcome bonus (up to €2,000 + 200 Free Spins), daily reload bonuses, daily tournaments, and a sweet loyalty program.

For a really satisfying experience, Zen Casino provides fine banking methods for depositing and withdrawing, even catering to crypto users.

Banking limits are friendly, and transactions are fast even when withdrawing. Lastly. Help is available round the clock.

However, as the cons section below shows. You may find a few bumps on the road.

For example, it may be difficult to find table games, the industry biggest progressive jackpots are not available, and clearing the welcome bonus may be relatively difficult.

However, if you can live with the “cons” section, you’ll find Zen Casino great.

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