Yes, Platinum Play Casino is legit. This review found out that Platinum Play Casino is not a scam or fake but 100% real because its winners are paid without a problem.
But does Platinum Play Casino cheat its players? Is it a good place to play casino games? These questions and many others are answered below.
If you can’t go to Vegas for the ultimate gambling experience, your best bet is playing at a top-notch online casino. One of the wonders of modern technology is the invention of online casino. It brings the thrill, excitement, and a chance of winning big to you.
Platinum Play Casino is a great place to experience virtual gambling at its finest. It has been in operation since 2004 and is licensed by the Lotteries and Gaming Authority of Malta. It is managed by Digimedia Ltd; a well-respected operator with other casino brands Like Royal Vegas and Mummy’s Gold to their credit.
Platinum Play has a lot of home runs as well as some misses. This Platinum Play Casino review x-rays them in detail so you can know what you are getting into.
Is Platinum Play Casino Legit?
Platinum Play has been in the business for over 15 years. It is in that sweet spot where it is not an old, weather-beaten casino and at the same time, it is not a new casino still finding its feet. This makes it a perfect casino for players who do not like old or newly-found casinos.
Platinum Play has a wealth of experience under its belt and offers a level of customer service that can’t be found in new casinos. The website is available in over 23 different languages for optimal customer satisfaction. These are some of the reasons why it is a favourite among punters the world over.
Digimedia Ltd-owned casinos provide their players with first-rate games, brilliant graphics and fantastic prizes. The group has been in operation since the 90s and they own some of the best online casinos in the business.
Being affiliated with Digimedia is all the proof you need to know that Platinum Play Casino is legit. Savvy online gamblers the world over know every casino rolled out by Digimedia is to be top-notch. Its reputable management is one of the reasons Platinum Play is the casino of choice for millions of online gamblers.
Extensive gaming catalogue
If you’re one of those players who crave variety, you will love Platinum Play Casino. It has a wide variety of over 600 spectacular games. The casino makes use of Microgaming software for their virtual games and Evolution Gaming for their live dealer games. These are industry-leaders in the world of online casino software.
Their slot section is one of the most acclaimed in the industry, with both popular and rare titles. For table game lovers, there is a multitude of variants of blackjack and roulette. There are also card games, casino poker and dice games available.
If you are a video poker fan, there are variants to be enjoyed. They come in single-hand, multi-hand Power Poker, and multiplier-enhanced Level Up poker games. Platinum Play also offers progressive slots with jackpot prizes as high as $2 million.
- Video poker
- Scratch cards
- Dice games
- Live dealer games
Platinum Play casino offers a five-part welcome bonus in the form of $1000 plus 50 free spins. It is a bonus match of up to $200 that can be applied towards the first five deposits.
- On the first deposit, you receive a 100% match bonus up to $200.
- On the second deposit, you get a 100% match bonus up to $200.
- On the third deposit, you get a 100% match bonus up to $200 plus 50 free spins
- On the third deposit, you get a 100% match bonus up to $200.
- On the fifth deposit and final bonus, you get a 100% match bonus up to $200.
Some terms and conditions attached to the welcome bonus are:
- You don’t receive your Free Spins until you have made three deposits and they can only be used on Bridesmaid, Bikini Party, Dragon Dance, Sun Tide and Wild Orient slot games.
- The bonus has a 40x rollover and it is played at a 50-50 rate while meeting the wagering requirement. This might be confusing for players.
VIP packages and loyalty programmes
Platinum Play has an impressive loyalty programme. When you play a real money game, you earn points for every bet you make. As your points accumulate, so does your level. The higher you are on the leaderboard, the more prizes you win. All players are eligible to compete in tournaments held by international slots and blackjack leagues for Fortune Lounge members.
The highlight of the tournament is that 50 players win a pair of tickets for a 7 day Caribbean cruise aboard the magnificent oasis of the seas.
Platinum Play Casino also has a multileveled VIP programme.
The four tiers are:
Every member gets started at Silver and gets 2500 loyalty points for free. To be promoted to the next level which is Gold, you have to get up to 10000 points or more per month. The Platinum level requires 25000 points per months while Diamond requires 75000 points per month. As you progress, you get more access to games, tournaments and larger bonuses.
VIP players get the following benefits:
- Special birth bonus
- Exclusive gifts
- Personal host
- Dinner treats
- All-expense paid trips
- Invites to special events
Platinum Play Casino is intent on making transactions seamless for their players. They allow 15 different currencies to make things easier for their players.
They also have a multitude of banking options. The preferred options for making deposits are credit and debit cards such as MasterCard, while the most efficient withdrawal options are electronic wallets such as Neteller. Prepaid cards are also accepted.
- Paysafe card
- Visa Electron
- Visa Electron
License and regulations
To ensure equity in winnings, promotions and bonuses, Platinum Play implemented the following:
- eCOGRA as independent auditors
- Online gaming licensed from Malta Gaming Authority
- Payout evaluations
- Random Number Generator (RNG)
Like most casinos managed by Digimedia, Platinum Play is licensed by Malta Gaming Authority. They are the most trusted and vigilant international internet gambling regulators.
eCOGRA publishes full reports about Platinum Play’s games on the casino’s website for public consumption every month. The report contains the previous month’s payout percentages for each game.
Platinum Play also makes use of an independently reviewed Random Number Generator (RNG) to ensure all winnings and bonuses are random and free from bias.
Platinum Play Casino is one of the online establishments who know how important it is to be accessible to your customers. Their services are available 24/7 and offered in eight different languages.
To ensure players receive an immediate response to their queries, they have three standard methods of customer support laid out. They include:
- Toll-free telephone numbers for several countries. Players in the covered jurisdictions can call and talk to a multilingual agent in real-time.
- A dedicated email address specifically created for player complaints. Players are encouraged to send their enquiries if it is not an issue that requires urgent attention.
- The live chat feature. Players are instantly connected to an online customer support agent who attends to their issues courteously. This is the most popular method for customers who require an immediate response.
Shortcomings of Platinum Play Casino
Platinum Play is widely recognised as a fantastic casino. However, it still has a few drawbacks that you need to be aware of before signing up.
Not for high rollers
As secure and fair as Platinum Play Casino is, it is not the best fit for high stakes players bonus-wise. The bonuses are better suited for amateur players. If you love to make large deposits, find another casino which suits your playing style as Platinum Play only offers meagre bonuses despite your large deposits.
Subpar mobile casino
Platinum Play has a mobile casino quite alright but it is unimpressive. Platinum Play is a large casino with over 600 games. Therefore, it is disappointing that its mobile casino has less than a hundred games available for players.
There are no speciality games, only 4 progressive games and just 7 video poker games. They might as well not have bothered.
Poor aesthetics and usability
The website is poorly designed and it is not the best in terms of functionality. For a site with “Platinum” in its name, it has unsophisticated features. Instead of upscale design and a great user interface, they have a commonplace design and substandard user interface.
If you’ve played at deluxe online casinos, you may find playing here a chore. Thanks to the superb software provided by Microgaming, their poor web design issues do not extend to the games.
Mainly slot-based games
Platinum Play is a slot-focused casino. Therefore, there is a disappointing number of other casino games. The casino promises players variety but this is only true for slot games. Slots dominate with just a sprinkle of other game choices.
Having a more varied selection would appeal to their non-slot players. Since a lot of casinos provide that variety, non-slot players are likely to jilt Platinum Play for one that gives them more gaming options.
Punters far and wide laud Platinum Play as a fabulous casino. From their extensive gaming library to their outstanding customer service, it is a great place to play. It has its flaws, but if you can live with them, go ahead and have a blast.