Jackpot City Casino Review – Is Legit or a Scam? | Sister Casinos

Yes, Jackpot City Casino is legit. This review will show you why Jackpot City Casino is not a scam or fake but 100% real.

Jackpot City Casino is a popular casino owned and operated by Digimedia Limited. It was launched in 2003 and has its license from Malta Gaming Authority.

Jackpot City is touted as one of the best online casinos in the business. Its impressive catalogue of games and amazing support team makes their gaming experience one to beat. The casino has a friendly and welcoming atmosphere. Everything about it from the lobby to the game sections is aimed at ensuring the player has fun.

Jackpot City Casino caters mostly to Australian and Canadian residents, however, it opens its halls to other unrestricted countries.

Before you sign up, read this Jackpot City Casino review to gain some insights as to how it works and also know some Jackpot City sister casinos.

Is Jackpot City Casino Legit?

Jackpot City Casino is quite popular in the online casino industry. It has over 3.5 million active players spread out in scores of countries. This popularity did not come by chance. It is a result of fair play and consistent payouts.

In the online casino business, word spread fast. Therefore, if Jackpot City were a fraud casino, a huge chunk of their 3.5 million active users would have jumped ship.

Notwithstanding, there is more to casino legitimacy than huge followership and this is what this Jackpot City Casino review brings to light.

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Large collection of games

Few casinos have a wider gaming catalogue than Jackpot City. Jackpot City Casino lobby holds over 630 games. This includes slots, table games, and blackjack. Apart from these games, there are baccarat, roulette, poker, and many more games.

To further expand its gaming library, the casino also offers country-specific games. This includes UK-style fruit machines and Australian pokies. With such a wide range of games, every type of player can find a game that suits their preference and playing ability.

  • Slots
  • Video poker
  • Blackjack
  • Baccarat
  • Bingo
  • Keno
  • Roulette
  • Craps
  • Scratch cards
  • Live dealer games

You may also read: Royal Vegas Casino Review

Software provider

Jackpot City Casino has two software providers. Their online games are powered by Microgaming software. Microgaming is one of the most awarded software providers in the world – the latest being the EGR awards 2019.

The company spearheaded the latest developments in online casino technology. It consistently puts out new safety measures to keep both casinos and players safe.

Microgaming offers two methods for accessing their games. The download platform lets you download and install the software on your computer. Once you download and start playing, the software takes note of your most played and latest games. They are saved in a marked folder for easy accessibility. The downloadable version allows you to access the full suite of games and customised audio, graphics and speed of the games.

The instant play feature is great for players who do not want gambling software on their computers for memory or security reasons.

The live dealer games at Jackpot City are powered by the pacesetting Evolution Gaming. It allows for HD streaming and immersive gameplay. Using multiple cameras, players can interact with the dealers and fellow players.

Welcome bonus

Jackpot City Casino offers new members a tempting welcome bonus of up to $1600 spread out on your first four deposits. The bonus is automated and does not need codes or contacting customer support.

  • On your first deposit, you receive a 100% match bonus up to $400.
  • On the second deposit, you get a 100% match bonus up to $400.
  • For the third deposit, you get a 100% match bonus up to $400.
  • For the fourth deposit and final bonus, you get a 100% match bonus up to $400.

Loyalty package

Immediately you register at Jackpot City, you are gifted 2500 loyalty points and automatically added as a bronze-level member of the VIP programme. For every real money wager you place, you earn one loyalty point. These points can be used to claim free spins, wagering cash and bonuses.

To be able to continue being a VIP and attain higher levels, you have to keep betting. There is a minimum loyalty point required to stay within your point bracket. If you do not accumulate enough points by month-end, you go down a level. The accumulated points can be redeemed at the sister casinos of Jackpot City such as Ruby Fortune or Spin Palace.

Some of the benefits you are eligible for as a member of the VIP programme include free spins, personal VIP who is on hand 24/7, exclusive bonuses and much more. The levels of the VIP programme are:

  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond
  • Privé

Great user interface

To produce a great gaming environment, you need a well-optimised website. Jackpot City Casino ensures that their site has high usability so that players of all levels and bankroll can have a great time. The site has a simple design with a basic layout. It is arranged in such a way that navigation is made easy by dividing important sections and giving them individual pages.

The casino welcomes gamblers from different parts of the world and is available in over a dozen languages. Even the customer support agents are multilingual. The language tab is on the upper right corner of the homepage and lets players choose from the following languages:

  • French
  • Chinese
  • Russian
  • Croatian
  • Spanish
  • Italian
  • Czech
  • Dutch
  • Greek
  • Hungarian
  • Finnish
  • Polish
  • Danish
  • Polish
  • Slovak
  • Swedish
  • Turkish
  • Portuguese
  • Norwegian
  • Japanese


Fraud casinos manipulate their games and winnings. Because of this, players are always on the lookout for fair casinos that have been independently audited to prove that they do not tamper with their processes.

Jackpot City Casino has a licence from Malta Gaming Authority and a certification from eCOGRA which validates their games as fair and their winnings as honest. The Safe and Fair report is drafted by eCOGRA themselves, leaving no room for bias or interference. The stamp is at the bottom of Jackpot City website where it is published in full for players to read.

Jackpot City Casino publishes the payout percentages for each type of game for the previous month. It has an average payout of 96%. This is a reasonable wager to winning ratio when compared to what is obtainable in other online casinos.

Live dealer games

For players who prefer playing live games with fellow games, Jackpot City Casino offers live dealer games. This enables players to experience their favourite games like they were in a brick and mortar casino.

Most casinos, including modern ones, do not offer live dealer games. This is why it is commendable that Jackpot City Casino, a veteran casino, is up to date with advanced casino technologies to satisfy their players.

The games happen in real-time and are hosted by professional dealers in private studios which are designed to capture the ambience of a land-based casino. The ground-breaking video streaming technology employed by Jackpot City lets you watch the wheel being spun and the cards being dealt.

Using your webcam, you can see the croupier and converse with him and other players like they are right in front of you. The sound quality is crisp and sparkling while the graphics are clear and well-defined. The best part is, the live casino is fully optimised for mobile play. iPad, iPhone and Android users can enjoy the dynamic live dealer games. The games you can play as live dealer games are:

  • Live dealer baccarat
  • Live dealer blackjack
  • Live dealer roulette
  • Liver dealer poker
  • Live dream catcher

Banking details

Jackpot City Casino implemented advanced 128-bit encryptions to protect its players’ financial and personal details. This is to ensure that no transactions or information about their players is intercepted by a third party.

The casino also made provisions for diversified and secure payment solutions for their international customer base. It offers a wide range of options for transactions such as prepaid vouchers, e-wallets and bank transfers. The deposit methods are instant while withdrawals are processed after a 48 hour wait period.

Jackpot City Sister Casinos

You can also find other geunine casinos that have similar games and features to that of Jackpot City. They are regarded as Jackpot City sister casinos. These Jackpot City sister sites also share the same ownership with Jackpot City Casino.

The Jackpot City sister casinos includes:

ALSO READ: Is Lucky Nugget Casino Legit or a Scam?

There are fees attached to some payment solutions such as Direct Bank Transfer when withdrawing winnings. Other methods of withdrawals are free. The minimum deposit amount is $10 while the minimum withdrawal limit is $10. Depending on your preferred option, the whole withdrawal process may take 2 to 6 working days.


  • AstroPay card
  • WebMoney
  • eKonto
  • InstaDebit
  • Neteller
  • MasterCard
  • PayPal
  • Visa
  • Visa Electron
  • Skrill
  • Bank wire transfer


  • PayPal
  • iDebit
  • Visa Electron
  • ecoPayz
  • Wire Transfer
  • Neteller
  • Visa
  • Skrill

Shortcomings of Jackpot City Casino

Jackpot City has done well for itself over the years. But for this review to be well-rounded, you need to know the places it is lagging.

  • Jackpot City Casino has too many slot games and very few other types. The casino has over 630 games. Out of this number, over 430 are slot titles, while a measly 70 are table games and 34 are blackjack games
  • Their bonuses are complicated and come with a lot of terms and conditions. To claim their bonuses, you will have to deposit a lot of money.
  • The casino is blacklisted on several gambling review forums for withholding player winnings and shaving off affiliate earnings.
  • Players complain about the unnecessarily lengthy withdrawal process.
Jackpot City Casino Review

Jackpot City Casino started as a first-class online casino. However, they have made no attempts to retain the standards with which they started. If you must play at this casino, proceed with caution.

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