Every seasoned online gambler must have heard or come across Ruby Fortune Casino. It is a popular online casino established in 2003. It is owned by The Palace Group; the same group that manages world-class casinos such as Mummy’s Gold and Spin Palace. Like its sister casinos, Ruby Fortune is licensed by Malta Gaming Authority.
Ruby Fortune Casino offers a wide range of games with immersive gameplay and high-quality graphics. It is powered by Microgaming, the leading software provider in the online casino business. Ruby Fortune Casino is home to a large selection of games with different bonus offers.
Interested in playing at this casino? Do not make your decision based on these few positive points. Read this Ruby Fortune Casino review to get a detailed report and know if the casino is worth your time and money.
Is Ruby Fortune Casino Legit ?
Yes, Ruby Fortune Casino is Legit. Ruby Fortune Casino has many years of experience under its belt. It has secured a spot as one of the pioneers in the online casino industry. Regardless, people are not fully convinced that Ruby Fortune Casino is legit.
This scepticism is not unfounded as longevity is not the only yardstick by which casino legitimacy is measured. This is what this Ruby Fortune Casino review tackles. It gives you a much-needed insight so you can make an informed decision.
Points to note about Ruby Fortune Casino include:
Impressive gaming catalogue
Ruby Fortune offers over 500 popular games to their players. Thanks to the cutting-edge technology employed by Microgaming, the graphics, audio-visuals and animations of the games are of outstanding quality.
They have a wide selection of both slot and table games which consist of classic games and several variants of popular games. Video poker lovers also have different games to choose from. Each of them come with their own different set of rules and pay tables all exclusive to Microgaming Software.
Apart from the conventional casino games, Ruby Fortune Casino features games based on popular titles in entertainment and pop culture. This includes themed slots named after Game of Thrones and even Playboy.
- Reel slots
- Progressive slots
- Video poker
- Live dealer games
Bonuses and promotions
Ruby Fortune Casino offers a mouth-watering $750 welcome bonus centred on your first three deposits. Once you register and make your first deposit, your bonus is activated.
- On your first deposit, you receive a 100% match bonus up to $150
- On your second deposit, you receive a 50% match bonus up to $200
- On your third deposit, you receive a 25% match bonus up to $400
Apart from the welcome bonus, Ruby Fortune Casino has a loyalty package in store for regular players. You earn Club Points as you make real money bets. For every $10 you gamble, you earn 1 club point. These points can be redeemed for casino cash. Once it gets to 1000 points, you can exchange the points for $10 in bonus cash.
This is subject to some playthrough requirements before it can be cashed out. The contribution table for earning points favours slots players as opposed to blackjack players.
The casino also has an exclusive VIP programme. The more points you earn, the higher your VIP status. The levels are:
The VIP status comes with numerous perks including:
- Increased card limits
- Personal account manager
- Exclusive VIP weekly newsletter
- Exclusive events
- Faster withdrawals
- VIP tournaments
Ample banking options
Ruby Fortune Casino ensures that the details of their players are kept safe and secure by employing advanced 128-bit encryption. It scrambles data as it is transmitted to the casino server without detection by third parties.
The casino accepts deposits from all major credit and debit cards, bank transfers, e-wallet services and prepaid vouchers. Their withdrawal process is simple and straightforward. The maximum withdrawal is $5000 weekly. Withdrawn funds have a 48-hour wait period before they are approved by the casino.
- Direct bank transfer
Ruby Fortune Casino makes use of the trailblazing gaming technology provided by Microgaming software. Microgaming is the first software provider in the online casino industry and The Palace Group casinos were one of their first licensees.
The software company is known for developing remarkable casino games that are unique, transformative and have fast gameplay. All their games are developed in compliance with the highest casino quality standards. The software is updated from time to time constantly to improve the quality of the games and rid them of bugs.
Microgaming allows their players access Ruby Fortune games via the download platform or using the instant play feature. Using the download feature grants you access to all the suites of games available in Ruby Fortune Casino. Players who would rather not download space-consuming, third party software into their PC can use the Instant Play feature. They access the games using a standard browser.
The user interface of Ruby Fortune Casino website is quite simple and friendly. It was one of the first online casino sites to introduce multiple language options in a bid to appeal to non-English speaking players.
The website is translated into multiple languages so players can read the promotions and terms in their native language. As of today, the site is available in over 10 languages including:
- Brazilian Portuguese
Ruby Fortune Casino also has several tools for players who are battling gambling addiction. They include setting a deposit limit, self-exclusion, and self-assessment tests. The casino provides links and information which espouse responsible gambling.
Ruby Fortune Casino has outstanding customer service. Even if you don’t find the casino impressive, you have to agree that their customer support is one of the positive things about the casino. Their customer care team is made up of multilingual and professional representatives. They can be contacted via phone calls, emails and the live chat feature.
The telephone numbers are toll-free for most jurisdictions and the live chat portal connects players to customer support 24/7. The team makes a good effort to resolve whatever issues the player may have.
Because the most common request they get has to do with forgotten passwords, Ruby Fortune Casino provided a direct link with which players can securely change their passwords.
Efficient mobile casino
Most gamers are switching to mobile devices for the sake of convenience. Competitive casinos are aware of the importance of having a fully functional mobile casino. They know that mobile phones are an inseparable part of the future of online gambling.
Ruby Fortune is one of such casinos with an efficient mobile casino. Their mobile casino is easy to use and is compatible across all mobile devices. The games are optimised for a smaller screen and some of them are in HD providing an entertaining and animated gaming experience.
Licence and fairness
Ruby Fortune holds licenses from the Kahnawake gaming commission and the Malta Gaming Authority. They are trusted and vigilant international internet gambling regulators. These bodies enforce policies that foster fair play and protect players’ interests. Players can contact them with their complaints if the casino does not see to it that their concerns are amicably resolved.
Ruby Fortune Casino ensures their players get a fair game. All their casino games are tested by eCOGRA for fairness every month. The full reports are made public for everyone to read at the bottom of the site. They also display the previous month’s payout percentages for each of the games. This demonstrates that they are fair and their operations are transparent.
Shortcomings of Ruby Fortune Casino
This Ruby Fortune Casino review is unbiased and seeks to reveal both the good and the mediocre. Some of the shortcomings of the casino that their players complain about include:
Increase in wagering requirement
The wagering requirements offered at Ruby Fortune Casino are on the high side. They had a wagering requirement of 40%. Even that is quite hard to get as there are terms and conditions attached to it.
They recently increased it to 50% which is excessive. Wagering the first bonus is difficult and makes withdrawal unlikely. Most times, players abandon it altogether, forfeiting their bonus which is exactly what the operator wants. This new increment is quite discouraging to newbies and makes the casino come across as tight-fisted and self-serving.
Unresolved player complaints
On online forums and review sites, countless aggrieved players claim to have been robbed of their winnings by Ruby Fortune Casino. Some claim that the casino went as far as shutting their accounts down after they won a significant sum.
Apart from players, several affiliate sites have blacklisted Ruby Fortune Casino for reneging on their agreement. This is not a good look for the casino.
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The bonuses offered by Ruby Fortune Casino are complicated and come with a lot of terms and conditions. To claim their bonuses, you will have to deposit a lot of money. This includes their welcome bonus of $750. Also, they have challenging terms and conditions that discourage players from participating in their promos.
Still doubting if Ruby Fortune is Casino is legit? It is. It belongs to a network of reputable casinos so you can be sure that your hard-earned money is safe. There are few places it needs to improve but if you can overlook them, you are in for a great ride.