Red Stag Casino is one of the biggest online casinos in the industry. It was launched in 2015 and is one of the few online casinos that accept US players. It generates a huge revenue and enjoys loyalty from a lot of players.
It is owned and operated by Deck Media. Most Deck Media casinos are different from one another and have a particular market they cater to. Red Stag casino is not any different. It is mostly aimed at European players and is unique from other online casinos out there.
Is Red Stag Casino Legit?
Yes, Red Stag Casino legit. It is not a scam because they will never deny your payment requested and also because of the positive findings below.
Players are wary of new casinos and for good reason too. A lot of players want to know if they are genuine or scam. This Red Stag Casino review takes into consideration the software compatibility, fairness of their terms, players’ complaints and other factors. These will help you determine if you should play at the casino. Some of the reasons why Red Stag Casino is legit includes:
Red Stag is one of the numerous casinos owned and operated by Deck Media, the same operators of Spartan Slots, Black Diamond, Uptown Aces and Fair Go casinos. Red Stag casino generates a lot of revenue which boosts players’ confidence.
The revenue a casino accrues as well as its operator reveal whether or not a casino is legit. This is because small casinos that are backed by small operators struggle to pay off big wins. They often dismiss their players’ earnings or makeup rules to disqualify them.
On the other hand, big casinos that have a reputable operator have no problems paying out big wins. Red Stag casino is a big casino backed by Deck Media; a trustworthy operator and one of the leading establishments in the casino operating industry. This means it is legit.
Bonuses and promotions
Red Stag offers a wide range of generous bonuses and promotions. Their welcome bonus offers newcomers 500 free spins and $2,500. The money and free spins are spread out over your first 7 deposits. Before you can receive a bonus you must have made at least a $25 deposit. Before you can claim your next bonus, you must have less than $100 in your account.
An alternative to their welcome bonus is the 25% cashback on your first 7 deposits. Red Stag also offers 300% on your first 3 deposits when you use bitcoin to fund your account. They also offer a daily 75% match bonus up to $300 and a weekly 100% match bonus up to $1,000 for bitcoin users.
Red Stag also offers a robust tournament consisting of over 12 concurrent tournaments in their lobby. All these freebies make for great gaming experience and encourage players to always come back.
In addition to their numerous promotions and generous Bitcoin bonuses, Red Stag casino also has a fantastic loyalty programme for their players. Like other Deck Media casinos, they award Comp Points where players earn points for every bet they make, irrespective of the game. Every 1,000 points you manage to save up can be exchanged for $1.
The more points you make, the higher your VIP status. The higher your VIP level, the bigger your offers. They offer different VIP clubs which are:
- Beer club
- Tequila club
- Rum club
- Vodka club
- Whiskey club
- Champagne club
Red Stag also offers a Pina Colada Cash Back to their VIP members, which is a 25% cashback offer on your last deposit of the day. Players receive a bonus on their losses from their deposits. The bonus has a 30x rollover. However, this Pina Colada Cash Back comes with terms and conditions.
Wide variety of games
Red Stag casino has over 150 games available for their players. Their games are unique and not readily available in other casinos. Even if you’ve been playing in different online casinos for a long time, you are bound to find something new.
Red Stag has all kinds of slot machines including bonus slots, 3-reel slots, 5-reel slots and traditional slot machines. They also feature over 15 different video poker machines where you can play the single hand, 2-4 hand or mega multi-hand variants. They offer:
- Slot games
- Specialty games
- American roulette
- Video poker
Fewer Restricted territories
Like most casinos, Red Stag does not accept players from different countries and territories. However, they are open to most countries all around the world which helps them pull in more players and garner more capital to work with. This results in more revenue for the casino and more bonuses and promotions for the players.
Even though they are open to us residents, they still do not accept players from many American states including Louisiana, Missouri, Maryland, Washington, New Jersey, New York and Kentucky. Other countries that are restricted at Red Stag casino include:
The software provider for Red Stag Casino is exclusively WGS Technology. Though not the biggest name in the industry, they have a selection of unique games. Few casinos use WSG Technology whether as a sole software provider or supplementary service provider. This means Red Stag players are privy to unique games that can’t be found anywhere else.
Their software can be downloaded and played directly on your PC but it is only available for Windows users. The instant play, however, is available for Windows, Mac and Linux users.
For players who do not want to download third-party software or clog up their PC with casino files, the instant play is the way to go. All you need is an account with Red Stag Casino and internet access.
Shortcomings of Red Stag Casino
The goal of this Red Stag casino review is to give you a balanced report of this casino and its operations before you deposit or play with them. These are areas Red Stag casino is doing poorly which might make players think it is a scam.
A non-responsive mobile site
Red Stag casino for mobile users has about 60 games. This is quite a few compared to what is available at the desktop site. A lot of games are yet to be converted and optimised for mobile play. Mobile players get the short end of the stick here as they do not enjoy the same gaming experience that desktop players get.
Also, the mobile site is not responsive. The link at the desktop casino which takes players to the mobile site is not always functional. Players often have to type in the mobile site address manually before they can access the site. This makes the transition from the desktop to the mobile site inefficient.
Red Stag Casino offers several deposit options but has limited options available for transactions. One disappointing detail is that they offer bitcoin as a means of deposit but not for withdrawal. In other online casinos, bitcoin is available as both a deposit and withdrawal option.
The exact options available to you depend on where you live and the banking method that covers your jurisdiction. On the upside, Red Stag Casino protects its players’ information using 128-bit SSL encryption.
- Quick Cash
- Sofort Uberweisung
- American Express
- Bank wire
No standard regulatory body
Red Stag casino is licensed in Curacao by Curacao Gaming Commission. Even though having a Curacao licence is much better than having none at all, Curacao does not enforce laws like other gambling regulatory bodies.
It is an operator-friendly jurisdiction which does not provide any protection in place for players. This means there is no regulatory body looking out for players to ensure fair play and transparency.
Issues with Cash-outs
Cash-outs take about a week to process and the fees are charged from the player’s bank or their e-wallet. Their minimum withdrawal amount is higher than what is obtainable in other casinos. They have a $150 cash-out limit of money won through their bonus funds, which is off-putting.
Also, they have a payment plan for players who win $10,000 and above which involves paying them $2,000 per week until the amount is paid off. This is quite discouraging as it means that players who win a lump sum in the 6-figure range would have their entire winnings spread out over a year or more. Visit the casino site HERE
Customer complaints on vetting platforms
There are comments of disgruntled customers in several online casino vetting platforms complaining of unpaid winnings. Some players claimed they won some chunk of money and had their accounts closed down and their winnings dismissed. Complaints such as these call into question if Red Stag casino a scam and make future players question the authenticity and reliability of the casino.
Poor customer support
Red Stag Casino has customer support available for their players. They have a live chat available 24/7 for their players. However, their responses are slow and not as helpful as they ought to be.
Despite the inadequacies and hiccups in the management of this casino, Red Stag casino is legit. They are not necessarily the best casino out there but they aren’t the worst either. Check out some of their games and stand a chance to win fabulous amounts.