Is Big Dollar Casino Legit

Is Big Dollar Casino Legit or a Scam? – Review | Sister Casinos (2020)

Big Dollar Casino! With a name like this, you don’t need a hint to know what this online casino promises. It can only be advertising as an online gaming destination where players can hit the big wins, and get the big pay-outs.

The question is whether this is just some advertising gimmick to draw in players, or whether Big Dollar Casino is really a legit online casino where players can not only win but win big, and can be sure of getting paid.

Since online casinos are primarily for entertainment, another important question is whether Big Dollar Casino offers “big thrills”. Does it have a wide assortment of top-quality and entertaining online casino games? Also, does Big Dollar Casino offer “big deals”; that is, does it have a good range of rewarding bonus offers and promotions? Also, is using Big Brother Casino stress-free; that is, does it offer excellent services (like easy and fast payments, effective customer service, etc)?

This Big Dollar Casino review will examine Big Dollar Casino in order to provide the information that will help you answer these questions and also all the Big Dollar sister casinos you can use as alternatives.

About Big Dollar Casino

Big Dollar Casino promises to give the big wins. This section of the review looks at whether it is truly a legit platform where players can win big and receive payment.

Introduction

What is Big Dollar Casino? These are the casino’s own words: “We’re an online casino for serious players i.e. players that come into the casino for the big deals, big thrills and the big wins”. This theme should excite every online casino player.

Big Dollar Casino is owned and operated by Genesys Technology NV. It was started in 2006, which makes it one of the first sites of this operator. Some of the others sites from Genesys are Lucky Creek Casino, Grand Eagle Casino, and Mandarin Palace Casino. Big Dollar Casino is very similar to its sister sites, so if you’ve seen and like any of these other casinos from Genesys, you’ll like Big Dollar Casino.

Like its sister sites, the website of Big Dollar Casino comes with a simple design; you won’t find the graphics-overload or text-overload that characterize most gaming sites. Upon reaching the site, you’ll find the registration section and be able to create an account in about a minute. Interestingly, if you have an account in any of its sister sites, you can use the log in details in Big Brother Casino. Visit the casino here: www.bigdollar.com.

Big Dollar Casino Review
Big Dollar Casino Review

Is Big Dollar Casino legit?

Big Dollar Casino is definitely a legit online casino.

First, Big Dollar Casino comes from a 100% legal and respected operator. The Genesys Group which is responsible for Big Dollar Casino is a fully registered company. Usually, operators of scam sites do not have legit company registration certificates. Also, the Genesys Group is responsible for other gaming sites that industry watchers rate as legit. With its sister sites all legit, it is highly unlikely that only Big Dollar Casino will steer to the scam fields.

Secondly, Big Dollar Casino has a gaming license from curacao. This means that it is regulated. That is, before it was allowed to operate, it had gone through an approval process where it satisfied the gambling commission that it meets certain operator standards (which included providing fair games, and being financially solid). Thus, the Curacao license of Big Dollar Casino tells you that its gaming results are fair, and that it is able to pay winners.

These are marks of a legit online casino. However, it should be said that the Curacao eGaming license is not seen as a sure-fire mark of legitimacy. This is because the gambling commission has relatively weak standards, and its oversight of its casinos is lax. Thus, though Big Dollar Casino has a legit gaming license, it’ll have to show more than the license to satisfy players that it is legit. Thankfully, it does this.

Thirdly, Big Dollar Casino has passed the test of time. This means that it has a relatively long and stellar operating record. Launched in 2006, Big Dollar Casino has been around for almost one and a half decade. There’s no way a scam gaming site will be up and running for that long. Once scam sites are found out for having rigged games or not paying winners, they quickly die out.

However, Big Dollar Casino has been growing from strength to strength since it was founded back in the day. There’s no doubt that winners consistently emerge and that it pays. As of writing, the homepage of the website announced that Big Dollar Casino has paid out $19,874,257,165.66 to winners. You do not trust self-published claims? Then do a simple search, and you’ll find winners of Big Dollar Casino in different independent platforms. Also, you’ll not find players’ complaints that the site refused payment for no reason.

Thus, adding that Big Dollar Casino is from a 100% legal and respected operator, and that it has an official gaming license from Curacao, and that it has 14 years operating record that has seen it paid out over $19.8 billion, it can only be a legit online casino.

Is Big Dollar Casino safe?

Big Dollar Casino is definitely a safe online casino. This means that the sensitive data (personal data, payment data, etc) that you submit as you use the site is well protected. In the casino’s words: “we could not have made it this far by not being trustworthy. Since our inception, we’ve made it a priority to ensure that your privacy is protected, in compliance with the latest data protection regulations

These include a secure network topology and state of the art firewalls, encrypted communication system, authentication and access control procedures, and more. Thus, whatever data you submit in the site, you can rest easy that it will not fall into the wrong hands.

Restricted Countries

While everyone will want the big thrills, big deals, and especially the big wins that Big Dollar Casino promises, the big “offers” of this online casino are not for everyone, as it does not accept players from some territories.

Thankfully, players in the United States can count themselves lucky, as Big Dollar Casino is one of few online casinos that still serve the US. In fact, Big Dollar Casino has a relatively small list of restricted countries, which means it accepts players from many countries of the world.

Big Dollar Sister Casinos

There are also a number of other casinos like Big Dollar. There set of casinos are known as Big Dollar sister sites. And the reason they are called Big Dollar sister casinos is that they have the same games, features and even the same management.

Below are the Big Dollar sister casinos:

  1. BlackLotusCasino.com
  2. TreasureMileCasino.com
  3. GrandEagleCasino.com
  4. MandarinPalace.com

Game Offering

Big Dollar Casino promises to give the big thrills. This section of the review looks at whether it is truly an entertaining online casino that serve top-notch casino thrills.

Software Providers

Big Dollar Casino uses Saucify (formerly BetOnSoft), Betsoft, and Rival. If you’re not new to the e-gaming world, you’ll know that these are some of the world’s leading online casino software companies. These software providers are pace setters – Betsoft leads with 3D slots featuring out-of-this-world graphics, animations, and sound effects; Rival leads with i-slots whose unfolding storylines as the game progresses make them addictive; while Saucify gives unique HD games that you can only find in select gaming houses. Thus, Big Dollar Casino has the quality games players need for a memorable gambling experience like no other.

Gaming Flexibility

Big Dollar Casino offers its games on a downloadable platform and an Instant Play platform. The download mode requires players to download a casino app to their device. Instant Play is a no-download mode. Once you reach the casino website from a web browser, you can access games instantly.

Instant Play also means that you can enjoy casino gaming from any device because gaming is not restricted to a device holding casino software. That said; Big dollar Casino gives you the freedom of choosing what mode of play suits you.

Big Dollar Casino is also compatible with mobile devices. Not only can you game on your desktops; the online casino is available on all modern mobile devices including tablets and smart phones.

The friendly mobile casino allows players to do everything they would on their Mac or PC. Thus, Big Dollar Casino gives you the freedom of playing games on the go. Anywhere you can go with your portable mobile devices, you can enjoy “big” casino experience.

Games Selection

Big Dollar Casino really give the big thrills, as it provides a host of exciting online casino games. The game options number over 300. Thus, Big Dollar Casino is not a very big online casino. The game categories are:

Slots

Big Dollar Casino has a strong slot collection. Whether you want the 3-reel classics or the eye-catchy 5-reel video slots, you’ll find them in the house. You’re sure to have fun in the house, as you’ll find themes that match your interests. You can dive into the deep waters, soar the heavens, escape into the vast space, teleport to fantasy lands, take centre stage in your favourite sporting events, and more.

Some of the fine slot titles in the house are: 7 Chakras, Rise of Spartans, Gunslinger’s Gold, Lucky Leprechaun, Whale O Winning, Fruit Zen, 2 Million BC, House of Fun, The Slotfather II, Boomanji, Mamma Mia, and more.

Big Dollar Casino also has the slot games that bring the big wins – progressive jackpot games. You’ll find titles like: Good Girl Bad Girl, The Glam Life, Tycoon, Mega Gems, A Night in Paris, and more. However, you’ll need to know games have jackpots, else finding jackpots will be problematic as they are not put together in a separate section.

Table Games

Big Dollar Casino does well in its provision of table games. You’ll find all the classic casino games – including the card variants (like Blackjacks, Baccarats, and Table Pokers), Roulettes, and Craps. However, when using the Instant Play casino version, the table games are limited. Only 9 titles are available – one Roulette and 8 Blackjacks (which includes Vegas Strip Blackjack, and Atlantic City Blackjack).

One disappointment is that live versions of table games (live dealer games) are not available. So, players in Big Dollar Casino cannot enjoy the experience of playing real-life games operated in the floors of brick and mortar casinos.

Video Pokers

Big Dollar Casino has a wonderful video poker selection. These games bring together the thrills of video slots and poker for a super-thrilling experience. Single hand and multi hand video pokers are all available; which includes: Jacks or Better, Aces and Faces, Bonus Deuces, Bonus Poker Deluxe, Deuces Wild, Jacks or Better, Joker Poker, and more.

Other Games

Big Dollar Casino also has an “other games” category where you will find lottery-style games for instant gratification. Specifically, the section holds scratch cards and Keno. However, when using the Instant Play casino version, only 4 Keno titles can be accessed.

Promotions

Big Dollar Casino promises to give the big deals. This section of the review looks at whether it is truly a rewarding online casino with a line-up of exciting bonuses and promotions.

Bonuses

Big Dollar Casino does offer big deals. It boasts of permanent promotions, as well as random offers. We’ll categorize them as follows:

Welcome Bonus

Big Dollar Casino has one of the most exciting welcomes you’ll find. It is as follows:

  • $25 free money upon registration (no-deposit required)
  • 200% match bonus up to $500

No-deposit bonuses are the ultimate in casino bonuses; since getting the bonus does not cost you anything. Big Dollar Casino starts players off with this. Simply sign up, and you’ll get $25 to play with, without having to make any deposit.

Interestingly, a match bonus follows upon making the first deposit. Even more interesting is that the match percentage is big (it’s 200%). So, you’re effectively getting triple of whatever you deposit. That’s a big bang for your buck.

Other Bonuses

Not a new player; no problem! There are bonuses for you. As of writing, some of these were:

  • Daily Offers – There are deposit match bonuses to be claimed every day. Simply make a deposit, and you’ll get an account boost. In the Thursday this review was compiled, the offer was 110% match bonus (up to $500). The three days before, the offers were: Monday – 105% match bonus (up to $200), Tuesday – 111% match bonus (up to $400), Wednesday – 120% match bonus (up to $900).
  • $10,000 Bonus Drop – A huge $10,000 bonus is available to be won every Thursday in this lucky prize draw. Simply deposit and play in a week, and you’ll get a ticket to the Thursday draw of the following week.
  • Bonus accelerator – This offer gives players a 200% bonus on their next deposit of $50 or more + free bonus comp at the end of the month. The amount of free bonus comp that’ll be received will depend on the number of times the 200% bonus is claimed in the month.
  • Quaterback Promo – This was a special promo on the slot game (Quaterback) where players can win massive match bonus (200% up to $880) and free spins (55) to enjoy the game
  • $50,000 Touchdown Leaderboard – This promo gives players a chance to win a share of $50,000

Loyalty Program

Big Dollar Casino runs a loyalty program where players earn loyalty points as they play to unlock special rewards. The program is tiered – you earn more points to climb into higher tiers, which brings better rewards. The rewards of the program include: exchange of loyalty points for bonus, weekly offers, tier welcome bonus, birthday bonus, anniversary bonus, access to special promotions, and more.

However, we didn’t like that Big Dollar Casino does not give any information about the program in its website. We know it is a multi-tiered program; but how many levels are there? We know the higher your loyalty points, the higher you’ll climb in the level; but how many points will you need to unlock each level? We know the higher your VIP level, the better the rewards that will be enjoyed; but what are the particular rewards for each level? The lack of information will be disappointing for players that will not want to go into any program blind.

Bonus Conditions

Every bonus offer comes with certain conditions. In Big Dollar Casino (and its sister sites), before claiming a bonus, it’s especially important to look up and seriously consider applicable conditions because the Genesys Group has a reputation for refusing payment for bonus infractions. Some of the conditions to note are:

Wagering Requirement (WR)

The bonus wagering requirement is 60x bonus amount. This is a relatively high WR (especially if you consider that the industry average WR is 40x bonus amount). With this high WR, if you redeem a bonus, it’ll be relatively difficult to free it for withdrawal.

For example, should you claim the full $500 of the first deposit bonus, before you’ll be allowed withdrawal, you’ll have to wager a minimum of $30,000 (this is 60 x $500). Having to wager a $30,000 in order to clear a $500 bonus is no joke.

Maximum Cash-Out Amount

Unfortunately, Big Dollar Casino don’t want you to win big when you play with bonuses. This is because there are maximum cash-out caps after you clear bonuses. For example:

  • When using match bonuses, withdrawals after clearing bonuses is limited to a maximum of $1000 if the match percentage is more than 100%, but it’s unlimited if the match percentage is 100% or less. However, the catch is that majority of the match bonuses come with a matching that is over 100% (the welcome bonus is a 200% matching, and the matching of every of the daily offer is over 100%). Thus, when you use these bonuses, after wagering tens of thousands to meet the wagering requirement, even if your balance is 6-figures, you’ll be limited to cashing out only $1,000.
  • When using free money (no-deposit bonus), withdrawals after meeting WR is limited to $100.
  • When using Free Spins, withdrawals after meeting WR is limited to either $100 or 5x winnings obtained from using the free spins. The former ($100) apply when the free spins are redeemed as a stand-alone offer; but the latter apply when the free spins are redeemed as part of a match bonus.

Banking

Big Dollar Casino promises 100% guaranteed safe banking options that make for easy and fast depositing and withdrawing. This section of the review looks at whether it truly ticks this box.

Depositing

First and foremost, despites its name suggesting that it processes money transactions in US Dollars, Big Dollar Casino supports several currencies. You can choose to play in: US Dollars, Canadian Dollars, New Zealand Dollars, Euro, Danish Krone, Norwegian Krone, and Swedish Krona.

Funding your Big Dollar Casino account is very easy. Once you are logged in, you can’t miss the Cashier button to reach the deposit page. Then you can select a desired deposit method and follow the instructions to complete the transaction.

Deposit Methods

Big Dollar Casino supports deposit options that are not only 100% safe but also convenient to use. These are: Mastercard, Visa, America Express, Neteller, Skrill, EcoPayz, and Bitcoin. This is definitely not a long list; you’ll find casino that give you more banking options. However, it’s a good one that Big Dollar Casino has joined the crypto bandwagon.

Know that you’ll not find all the options when you access the cashier. You’ll find only options available to players in your territory. However, the options you’ll find will do. 

Deposit Limits

Big Dollar Casino is not the friendliest in terms of deposit limits, but it does okay. The minimum deposit amount is $20. A low minimum deposit amount is always desired so that everyone can afford to put something in their casino account and play. $20 is just fine.

Deposit Processing Time

Big Dollar Casino uses impressive speed in this regard. Immediately you finish the transaction, it is instantly processed and the funds are immediately pushed to your casino account.

Deposit Fee

Big Dollar Casino does not charge you for depositing.

Withdrawals

Big Dollar Casino wants winners to receive their money, so it makes the process of requesting payment as easy as that for depositing. Once logged in, click on the Cashier button, and then “withdraw”. Then you can select a desired withdrawal method and follow the instructions to submit your withdrawal request.

Withdrawal Methods

Big Dollar Casino also supports safe and convenient banking options for withdrawing. These are: Visa, Neteller, Skrill, EcoPayz, Courier Check, Check (via Regular Mail), and Bitcoin.

Withdrawal Limits

Big Dollar Casino is not friendly at all in terms of withdrawal limits. First, the minimum withdrawal amount is $100. A low minimum withdrawal amount is always desired so that players will not have to build a large balance before being eligible to make withdrawals.

Unfortunately, the $100 minimum amount of Big Dollar Casino is high. Maybe with the big dollar in its name, this casino does not want players to withdraw small sums. You’ll have to build at least a 3-figure balance before you can request payment.

Secondly, the maximum withdrawal amount is $1,500 per week. A high maximum withdrawal amount is always desired so that large balances can be completely withdrawn in a few withdrawal transactions. Unfortunately, the $1,500 per week maximum withdrawal amount is relatively low.

At this rate, should you hit any big win, it’ll take long to completely withdraw it. For example, withdrawing a $20,000 balance will take about 14 months. Who’ll want to wait that long to get $20,000.

However, higher maximum withdrawal amounts are possible for players that rise in the loyalty program (Silver Level – $2,500 per week, Gold Level – $3,500 per week, Platinum Level – $5000 per week).

Pay-out Speed

When it comes to withdrawals, Big Dollar Casino does not move with impressive speed. First, it puts withdrawals in the freezer for 2 days in what is a pending period. This time is to allow players to cancel the withdrawal so that the money is retuned to their casino account and available for gaming.

However, know that players who reverse their withdrawals to continue playing with the funds risk losing it all to the casino.

Secondly, after the 2 days pending period, the withdrawal request is processed, but the payment is issued only on Mondays or Thursday. So, in the instance that your payment is processed on a Tuesday, it’ll have to wait 2 more days before it starts its journey to you.

After payments are issued, how long it takes to reach you will depend on the withdrawal method used. Payments via Bitcoin and e-wallets are instantly received; payment to credit cards take 6 – 8 business days; Courier Checks take 5 business days, while Check (via Regular Mail) takes 21 business days.

Withdrawal Fees

Players may face fees when withdrawing from Big Dollar Casino. Whether fees apply and how much is applicable depends on the deposit method used and the place you are playing from.

For example, it is free when using e-Wallets; but when using credit cards, it’ll cost US players $7, but it’ll cost other players $15. For Checks, it cost $/£/€30 when sent via Courier, but it cost $/£/€15.71 when sent via Regular Mail. Sad, these fees are relatively high.

Customer Support

Big Dollar Casino promises to put the needs of the player first to suggests that it will provide needed assistance. This section of the review looks at whether it truly handles players’ concerns effectively.

Contact Help

There’s a support team on stand-by to help with whatever concern you may have. Thus, if you have questions or issues, it shouldn’t put your gaming joy on standstill; simply reach out to a support agent. A variety of options are provided for contacting the service; these are: Email, Telephone, and Live Chat.

For email support, send your enquiries to: support@bigdollar.com. Response comes relatively fast, as most enquiries are answered in a few hours. For telephone help, simply dial the number: 888 595 5835. Thankfully, it’s toll free, so call charges should not prevent you from seeking him if this is your preferred option.

For the Live Chat, a link is available in the “contact us” page of the website. The support service is available round the clock. So whatever time of the day, or day of the year, you need help, you’ll connect with an agent.

Self Help

We like having self-help resources provided so that savvy players can quickly find help themselves without having to directly contact a support agent.

Unfortunately, Big Dollar Casino does not have the FAQ self-help resource on its website. However, the links at the bottom of the page will take you to different informational pages where you may find answers you need.

Conclusion

Big Dollar Casino is an online casino from the Genesys Group of Casinos that promises the big thrills, big deals, and especially the big wins. Thankfully, it lives up to this promise.

Big Dollar Casino is a legit online casino that is fair and operates responsibly, so you can have winnings (including the big winnings) and will be paid. Also, using some of the world’s leading online casino software companies, Big Dollar Casino provides super-classy HD games that guarantee the thrills.

In terms of deals; Big Dollar Casino starts with an amazing welcome bonus that includes a $25 no-deposit bonus and a huge $500 match bonus, and there are many other exciting offers.

Big Dollar Casino provides a couple of convenient banking options, so you’ll have no problem depositing or withdrawing. Lastly, a support team is available 24/ 7; and it provides different ways of reaching out to the service.

However, this does not mean that Big Dollar Casino is that faultless big dada. It is clear from the “cons” section below that there are certain aspects of Big Dollar Casino that dampened our excitement. The major ones were about payment. It wasn’t pleasing that we’ll need to build at least a $100 balance to be able to withdraw.

Because we crave big wins, it wasn’t pleasing that withdrawals are limited to a maximum of $1,500 per week. Also, it wasn’t pleasing that payments are delayed because of the casino’s policy of holding withdrawals pending for two days before processing.

However, if you go through the “cons” section, and can live with the items there, you’ll find Big Dollar Casino an exciting big buddy that you’ll always want to roll with.

ALSO SEE: Treasure Mile Casino Review

Pros

  • Uses a simple website with an enticing “big wins” theme (www.bigdollar.com)
  • It is owned and operated by the 100% legal and reputable Genesys Technology NV
  • It is licensed by the legit Curacao Gambling Commission
  • It keeps users’ data safe using the standard SSL technology
  • Accepts US players and players from many countries around the world
  • Provides super-classy games from industry-leading providers (Saucify, Betsoft, and Rival)
  • Games can be accessed via download or Instant Play
  • Mobile gaming is provided
  • Has an exciting welcome bonus that includes a $25 no-deposit free money and 200% match bonus up to $500
  • Has many other bonus offers (including daily offers, leaderboard competitions, a loyalty program, etc)
  • Many convenient banking options are supported
  • Minimum deposit amount is $20 which many players will be able to afford
  • Different contact channels are provided for reaching out to the support service (email, telephone, and Live Chat)
  • Support service is available 24/ 7, and response time is relatively fast

Cons

  • The casino has 300+ games, which means it is relatively small
  • Gaming options are seriously limited when using Instant Play mode
  • The bonus wagering requirement is 60x bonus amount, so it’ll take long to clear bonuses
  • There are maximum cash-out amounts after meeting the bonus wagering requirement which ensures that big pay-outs are not possible when using bonuses
  • Deposit and withdrawal options are relatively few
  • The minimum withdrawal amount is $100, so it’ll take relatively longer to build a balance that can be withdrawn
  • The maximum withdrawal amount is $1,500 per week, so it’ll take very long to withdraw a large balance
  • Payments are delayed, as withdrawals are held pending for 2 working days
  • Relatively high fees are charged for withdrawals
  • The FAQ is not provided for self-help
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